Vice President, National Accounts

The Role:

The VP, National Accounts is responsible for growing net revenue and retention across a portfolio of national commercial insurance carrier accounts through strategic account planning, renewal ownership, and expansion into new service lines. This executive-level role serves as the primary relationship owner for key carrier partners, driving long-term account growth, strengthening executive relationships, and ensuring exceptional client outcomes.

The ideal candidate brings deep expertise within the commercial insurance industry, a proven track record of expanding enterprise accounts, and the ability to influence senior decision-makers across both client and internal organizations. This individual will partner closely with Business Development, Operations, Legal, Finance, and Executive Leadership to maximize client value, identify growth opportunities, and mitigate retention risk across a strategic portfolio.

In This Role, You Will:

• Own revenue growth, retention, and expansion across a portfolio of $5M+ commercial insurance carrier accounts

• Build and execute documented account plans (quarterly reviews) covering growth targets, white space, and renewal risk
• Own renewal and retention: track MSA/contract terms, flag churn risk early, lead renewal negotiations
• Maintain live stakeholder maps per account, expand relationships beyond initial buyer to procurement, risk, ops, and executive sponsors
• Negotiate and manage multi-year MSA/enterprise contract structures, partnering with Legal
• Identify and close white space: services/lines not yet purchased within existing accounts, and net new accounts to open and grow through similar approach
• Run voice-of-customer loop: structured client feedback feeding into delivery and product
• Establish executive sponsorship: pair YA leadership (CEO/Presidents) with client executives on strategic accounts
• Set delivery KPIs/SLAs with Ops; own reporting on account health and forecast accuracy
• Serve as escalation POC; drive internal change to resolve systemic issues
• Lead cross-functionally across Business Development, Operations/Delivery, Legal, and Finance

What You Bring:

• 10+ years selling/managing $5M+ national or key accounts in commercial insurance carriers

• Track record of measurable revenue growth and retention on an existing enterprise book
• Experience negotiating and managing multi-year MSA/enterprise contracts
• Established network across major commercial insurance carriers
• Comfort operating at executive level (CEO/President/C-suite) on both sides of the table
• CRM proficiency (Salesforce or equivalent)

Who We Are:

YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation. 

What We Offer:

• Employee-focused culture
• Strong commitment to work-life balance
• Remote work
• Flexible vacation & Paid holidays
• Paid family care/sick leave
• Parental leave
• Medical, Dental, Vision + more
• 401k w/match
• Career growth
• Competitive salaries

Fraudulent Recruitment Alert:

Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information, such as bank account numbers or identification numbers, via social media or chat-based apps. YA also will not request money for the purchase of business equipment, post job opportunities on Craigslist, or conduct interviews solely via text message.

All official email communications regarding applications will come from [email protected] or directly from a member of YA’s talent team using an @yagroup.com domain name. If fraudulent activity is suspected, please contact [email protected].

Disclosures:

As part of our recruitment process, we may use AI-assisted tools to support candidate screening and evaluation. These tools are designed to assist—rather than replace—human decision-making, and all employment decisions are made by our recruiting team in accordance with applicable laws and our commitment to equal employment opportunity. Where required by law, we will provide additional information about the use of these tools, including their purpose, and offer alternative processes or accommodations upon request.