The Head of Agent Product Management leads strategy and delivery for AI agents, overseeing development, quality, and team culture while collaborating with cross-functional teams to drive business impact.
ROLE SUMMARY
The Head of Agent Product Management reports to the Head of AIA Strategy & Operations. This role is responsible for leading the strategy, architecture, and delivery governance for agent development within the AIA function. The position shapes how AI agents are designed, built, and scaled, with the goal of enabling next-generation commercial capabilities across the organization.
ROLE RESPONSIBILITIES
Strategy & Architecture
Build & Ship (Governance Level)
Quality & Evaluation
Team & Culture
Cross-Functional Impact
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS• Master's degree• Prior experience applying AI solutions in regulated industries (e.g., healthcare, finance, life sciences)
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
The annual base salary for this position ranges from $256,100.00 to $426,800.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 30.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Marketing and Market Research
The Head of Agent Product Management reports to the Head of AIA Strategy & Operations. This role is responsible for leading the strategy, architecture, and delivery governance for agent development within the AIA function. The position shapes how AI agents are designed, built, and scaled, with the goal of enabling next-generation commercial capabilities across the organization.
ROLE RESPONSIBILITIES
Strategy & Architecture
- Define the overall strategy and governance model for agent development, including frameworks, orchestration standards, evaluation protocols, and lifecycle management
- Make key architectural decisions on orchestration frameworks (e.g., LangGraph, AutoGen), agent registries, and integration patterns, ensuring scalability and alignment with AI Acceleration priorities
- Partner closely with Digital & Technology, engineering and products teams to maintain consistent architecture, shared infrastructure, and unified development standards
Build & Ship (Governance Level)
- Oversee the design and rollout of core agent infrastructure, including evaluation systems, logging and observability platforms, and prompt repositories, in collaboration with cross-functional teams
- Establish disciplined CI/CD and release management processes for agents, with clear versioning, rollback, and deployment controls
- Ensure agent solutions integrate effectively with enterprise data systems, APIs, and security layers, aligned with information security and compliance standards
Quality & Evaluation
- Define quality bars for agent performance, reliability, interpretability, latency, and safety, ensuring consistent evaluation across use cases
- Implement automated testing and regression frameworks to maintain agent quality and compliance over time
- Drive transparent reporting and performance reviews to demonstrate business impact and adherence to responsible AI principles
Team & Culture
- Build and lead a high-performing agent engineering function, fostering technical excellence, collaboration, and a culture of reusable blueprints and rapid iteration
- Set strong technical direction, review design and architectural decisions, and mentor senior developers and leads to raise the overall engineering bar
- Promote continuous learning and experimentation to keep the team current on advances in agentic AI and orchestration technologies
Cross-Functional Impact
- Collaborate with data, product, and business teams to identify and scale high-value agent opportunities across commercial domains
- Maintain close feedback loops between users and development teams to shape roadmaps based on adoption, performance, and impact
- Communicate technical decisions and trade-offs clearly to senior stakeholders, connecting architectural choices to business outcomes
BASIC QUALIFICATIONS
- 15+ years' experience in tech and/or analytics with a BA/BS
- Prior experience leading large, matrixed global teams
- Experience developing agentic AI systems, including orchestration, tool integration, and autonomous workflows using frameworks like LangChain, Semantic Kernel, AutoGen, Strands, CrewAI, and LangGraph.
- Experience designing and implementing multi-agent systems, including task delegation, coordination, and autonomous decision-making
- Certifications: Azure AI Engineer Associate, Azure Solutions Architect Expert; AWS Certified Machine Learning - Specialty, AWS Certified Solutions Architect - Professional; Professional Machine Learning Engineer, Professional Cloud Architect
- Hands-on experience with LLMs, including prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG) architecture
- Expertise in MLOps / AIOps, covering monitoring, governance, lifecycle management, CI/CD pipelines, and cloud-native application development
- Proficiency in API design, microservices architecture, and event-driven system development
- Experience collaborating with offshore teams and distributed setups
PREFERRED QUALIFICATIONS• Master's degree• Prior experience applying AI solutions in regulated industries (e.g., healthcare, finance, life sciences)
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Other Job Details:
- Work location: Flexible; 2-3 days onsite/week
- Last Day to Apply: October 27, 2025
The annual base salary for this position ranges from $256,100.00 to $426,800.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 30.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Marketing and Market Research
Top Skills
Aiops
Api Design
Autogen
AWS
Azure Ai
Crewai
Event-Driven Systems
Langchain
Langgraph
Microservices
Mlops
Semantic Kernel
Strands
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