Value Architect Manager

About the role:

The Value Architect Manager role sits within the BVS team, and operates at the intersection of strategic execution and scale. 

This role combines hands-on value engineering such as ROI modeling, data analysis, and executive synthesis with value architect responsibilities including structured discovery, workshop facilitation, and solution-oriented storytelling. In addition to leading customer engagements, you will act as a program leader, designing the frameworks and methodologies that allow the broader organization to deliver value-based workshops at scale. 

This is a senior, principal-level individual contributor role for a strategic operator who can bridge the gap between bespoke customer analysis and repeatable organizational programs. Value Architect Managers are expected to independently lead complex customer engagements while also driving internal initiatives that scale impact across the organization.

This is a remote position open to candidates residing in the US.

You should apply if:

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will: 

• Facilitate workshops: Lead customer engagements to surface business goals, operational challenges, and success criteria
• Synthesize and present findings: Summarize insights into a clear point of view that aligns stakeholders around priorities and outcomes
• Quantify value: Translate qualitative pain points uncovered in discovery sessions into prioritized, data-backed value drivers with specific dollar-impact projections
• Scale programs: Build and lead the global program responsible for scaling best practices across the organization
• Mentor: Mentor and support BVS and Value Architect team members to raise overall quality and consistency
• Champion Samsara’s Culture Principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team

Minimum requirements for the role:

• 8+ years of experience in management consulting, value engineering, strategy, finance, analytics, or business operations
• Proven experience leading customer-facing discovery, workshops, or strategic working sessions
• Strong track record building ROI models, business cases, or financial analyses for enterprise customers
• Ability to synthesize qualitative discovery and quantitative analysis into clear, executive-ready narratives
• Experience working directly with customers to gather inputs, test assumptions, and validate findings
• Strong communication, facilitation, and presentation skills with executive audiences
• Experience leading cross-functional initiatives and influencing without formal authority
• Advanced proficiency in Excel, Google Slides, PowerPoint, and visual storytelling tools
• Bachelor’s degree required

An ideal candidate also has:

• Experience in fleet management, IoT devices, or B2B software a nice to have
• Experience working with executives in transportation, field services, energy, or public sector industries a nice to have
• Background in structured discovery, design thinking, or enterprise solution consulting
• Ability to build business cases, success metrics, and ROI models that quantify value for decision-makers