UX Research Specialist

Who is Blueprint?

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun.

What does Blueprint do?

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies.

Why Blueprint's ability to plan research against business needs?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint.

We are looking for a UX Research Specialist to join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best in class service to our customers.

In This Role

Join a dynamic Security product team supporting UX research across a comprehensive suite of security solutions, with a particular focus on AI-powered security platforms. As a UX Researcher Specialist, you'll play a critical role in shaping user experiences across multiple integrated security products by conducting research that validates design patterns and ensures coherence across the entire ecosystem. This high-impact position offers the opportunity to work at the intersection of cybersecurity and AI innovation, partnering closely with cross-functional teams including design, content design, technical writers, product managers, and engineers to deliver research insights that directly influence product roadmaps and drive meaningful improvements in how users interact with critical security tools.

Responsibilities

• Collaborate with stakeholders to understand research needs and develop comprehensive research plans for your product area
• Partner with design, program management, customer experience, and data science teams to develop deep customer understanding that informs product roadmaps
• Design, execute, and analyze research studies using both qualitative (ethnography, interviews, usability testing) and quantitative (surveys, data analytics) methodologies throughout the product development cycle
• Communicate research findings clearly to all levels of the product team, explaining methodology, insights, and design recommendations effectively
• Build trusted partnerships with stakeholders to inform research roadmaps and validate design patterns across integrated security tooling
• Contribute to the formation of research culture across the team while maintaining research autonomy and demonstrating measurable stakeholder impact

Qualifications

• Advanced degree (Master's or PhD) in Psychology, HCI/HFE, HCDE, or related field required
• Minimum 5+ years of research and design work experience with strong theoretical and practical knowledge of both qualitative (e.g., ethnography) and quantitative (e.g., data analytics) research methodologies
• Proven expertise in statistics and research analysis with demonstrated ability to help teams develop and drive progress on key metrics
• Experience creating comprehensive research plans and executing end-to-end research studies from scoping through reporting
• Excellent interpersonal skills with proven ability to communicate with and persuade varied audiences, presenting results both orally and in written formats
• Strong capability to work autonomously while maintaining stakeholder alignment and demonstrating measurable impact

Preferred Qualifications

• Experience in security and compliance industry strongly preferred
• Background or familiarity with AI-powered products and platforms
• Experience conducting research in enterprise IT or security contexts
• Demonstrated track record of influencing product roadmaps through research insights
• Experience with Copilot or AI assistant technologies

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $85,000 to $95,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected]

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: Remote