As the Operations Manager, you'll analyze data, identify improvement opportunities, coordinate processes, and enhance user experience across teams.
Company Description
POWERING CRYPTO WITH DATA
CoinMarketCap is the world’s most trusted and accurate source of data for cryptocurrencies. Used by millions of individuals, organizations, and exchanges, CoinMarketCap brings the most up-to-date market capitalizations, pricing, and cryptocurrency information to our users.
Pulling data from multiple exchanges and combining our robust research allows us to provide the most realistic representation of each cryptocurrency. As we grow, we will continue to provide access to our data wherever, whenever, and however is most helpful to our users.
CREATING AN OPEN WORLD
Our mission is to be the world’s authority on cryptocurrency data. We believe in an open and decentralized world, where we play a pivotal role in powering decisions and insights to drive greater understanding and adoption of cryptocurrencies. We want to achieve this mission with people who truly believe in the value and potential of empowering individuals.
Job Description
The Role
As our Operations Manager, you will be the person who reads the statistics, analyses, identifies pain points or improvements, and brainstorms strategic solutions to improve existing products or business processes. You will work with the Product, Engineering, Analytics, Marketing and customer-facing teams to operate and meaningfully improve key practices. The key focus is on bringing insights to different teams for user growth, user conversion and improving the overall customer experience.
You will be showing the ability to showcase excellent leadership, problem solving in ambiguity, project and process management, and communication skills across cross-functional stakeholders. You would also show the ability to influence business decisions through quantitative and qualitative analysis that continually drive optimization of product, processes, and user experience.
Responsibilities
1. Strategic planning: Identify trends, issues or gaps, analyze and come up with creative ideas to address issues.
2. Data-driven: Develop critical insights by analyzing datasets, connecting the dots, and to unlock opportunities for improvement to achieve business goals.
3. Coordination: Design and launch large cross-functional processes and coordinate across stakeholders as needed to ensure the right resourcing, execution and communications are in place to deliver meaningful results.
4. Operation: Design effective process, research for effective operational tools and be the one to execute daily operation tasks. Manages all day-to-day activities associated with the overall success and growth of assigned programs.
5. Cost-effective: Plan a reasonable budget for any operation related spendings and always seek for better solutions which fit the company’s best interests.
6. Evaluate: Form a continuous improvement cycle to further iterate the strategy and move closer to the business goals.
Qualifications
1. Past experience in data analytics, business analytics, strategic planning, and/or user operation;
2. 3-5 years of working experience in fast growing industry, experience in the crypto industry is a must;
3. Excellent English communication and composition skills (written and verbal) - ability to compose a grammatically correct, concise, and accurately written documents;
4. Exceptional problem-solving, project management, and analytical skills;
Top Skills
Business Analytics
Data Analytics
Project Management Tools
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Data Operations Manager will enhance data hygiene practices and CRM data quality, collaborating across teams to drive market mapping and operational success.
Top Skills:
ApolloClayCloudingoDatabricksDun & BradstreetGconnectorLeadspaceLushaSalesforceSQLValidityZoominfo
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead and mentor a team in implementing projects, ensure quality delivery, manage revenue, and collaborate with internal teams and clients effectively.
Top Skills:
AIProject Management
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Lead Workday projects and manage the Workday platform, optimizing People Technology and enhancing user experience through strategic product management and cross-functional collaboration.
Top Skills:
Birt ReportingEibEnterprise Interface BuilderRaasRest ApiSoapSQLWorkdayWorkday ExtendWorkday Studio
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
