As an Account Executive, you will identify and close sales opportunities, strengthen customer relationships, and design business plans to drive revenue growth.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Meet the Role:
As an Account Executive, Revenue Growth you are responsible for identifying and closing sales opportunities within our existing network of customers. Your primary focus will be to introduce our current customers to new products and services and further strengthen our relationships with our customers. Of course, you’re in Sales, so you’ll also identify, and proactively engage in business and sales opportunities to achieve identified objectives.
Meet the Team:
You will report into a Director of Sales and you’ll be working alongside other SDR’s, and Sales Executives (AEs) to meet sales targets. This team model allows for lots of collaboration and the ability to share stories/best practices. The leadership style can be described in one word, ENABLERS. The leadership support is based on an individualistic approach enabling you to succeed in this role or prepare you for the next.
Territory: This role is remote for someone based in North America, does include travel to client sites/conferences. Managing a territory in Ohio.
What you'll be doing day to day:
- You will identify customer needs and cultivate effective sales strategies via phone and email.
- You will post launch work with Customer Success to ensure consistent value is delivered to the customer and potential for up sell is realized.
- You’re going to establish a consistent pipeline on a daily basis via lead generation
- Your day will also include identifying and communicating complementary add-on and cross-selling opportunities to customers by leveraging detailed knowledge and understanding of PointClickCare’s products, programs, and services.
- Not only will you be responsible for moderate and complex transactions (with speed and accuracy of course) in a fast-paced environment, but you’ll also manage and resolve the most complex transactional operations and issues.
- You may be assigned to highly strategic customer accounts which may also consist of high revenue base and may assist with training and coaching other Inside Sales Reps.
- You will also design and execute strategic business plans, establishing and managing through detailed action items to drive profitable revenue growth.
About you:
- You have experience in sales/customer service, bonus points if it’s in the software industry!
- You’re not afraid to pick up the phone and make outbound calls to generate sales with small-medium service based companies, because well, you’ve done this before.
- You demonstrate the ability to engage customers as you build relationships quickly and effectively.
- You exhibit strong communication and interpersonal skills.
- You hold a Post-secondary diploma/degree.
- You thrive in a fast paced demanding environment.
- You are incredibly comfortable with prospecting, cold calling, and closing sales over the phone.
- You have some experience at conducting needs analysis.
- You are organized, independent, resourceful and diligent in maintaining CRM data.
- You truly believe that there is no “I” in TEAM
- AI Fluency and/or use of M365 Copilot
At PointClickCare, base salary and commissions are among the many components that make up our total rewards package. The US on target earnings range (base salary + commissions) for this position is $163,000 - $175,000 + benefits. Our ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Top Skills
AI
M365 Copilot
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