The Underwriting Manager will lead a team of underwriters, oversee daily operations, manage the underwriting pipeline, maintain compliance, and provide coaching and performance feedback.
EPM is growing, and we’re seeking an experienced Underwriting Manager to lead and mentor a team of underwriters. In this role, you’ll oversee daily operations, manage the underwriting pipeline, and ensure team performance aligns with company goals and service level agreements (SLAs). You’ll guide complex loan files, maintain compliance with industry regulations and company policies, and provide performance coaching to your team. If you’re an experienced leader with a passion for team development and high underwriting standards, apply today!
Key Responsibilities
- Lead and mentor a team of underwriters, providing training and support to enhance skills and ensure high performance.
- Oversee daily operations to maximize productivity, improve efficiency, and meet underwriting turn times and SLAs.
- Monitor team performance, provide feedback, and conduct regular performance reviews with measurable goals.
- Ensure underwriting quality through consistent quality checks and compliance with regulatory and company guidelines.
- Act as the escalation point for complex or high-risk loan files and support second-level loan reviews.
- Manage team pipelines during absences, ensuring uninterrupted loan processing.
- Maintain up-to-date knowledge of industry regulations and company policies to ensure all mortgage applications are underwritten in accordance with current standards.
- Additional responsibilities related to business needs.
Qualifications & Skills
- 5+ years of mortgage underwriting experience required.
- 3+ years of management experience in mortgage operations required.
- Wholesale underwriting experience required.
- Proficiency with Encompass LOS required.
- Knowledge of home loans and residential mortgages such as conventional, VA, FHA, USDA, Non-QM loans, and loan products.
- DE/CHUMS and LAPP/SARS certifications required.
- Knowledgeable in automated underwriting systems and Microsoft office.
- Proven leadership skills, with the ability to mentor and motivate a team to meet goals and maintain high standards.
- Excellent communication, decision-making, and problem-solving skills.
About EPM
Founded at the height of the mortgage crisis in 2008, EPM has rapidly evolved into one of the leading mortgage lenders in the U.S. Our vision is clearto live in a world that everyone has the opportunity for the American Gift. We strive to offer top-tier financial services, exceptional communication, and unwavering assistance to our clients. Our goal is not only to facilitate homeownership but also to empower individuals and families through informed financial decisions, by closing one loan perfectly at a time.
Headquartered in Atlanta, GA, EPM is licensed in 50 states and provides an array of lending resources such as Conventional, FHA, VA, 203K, Reverse, and USDA loans. Additionally, we are proud to be a trusted Seller/Servicer for Fannie Mae, Freddie Mac, and Ginnie Mae, ensuring that our clients have access to reliable and competitive financing options.
EPM is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Candidate Acknowledgment Statement
By clicking "Apply for this Job," I acknowledge that I have reviewed, understand, and agree to the terms outlined in the linked EPM Legal Statement and Application Addendum.
Top Skills
Automated Underwriting Systems
Encompass Los
MS Office
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