Underwriting Associate

Job Title: Underwriting Associate
Department: Underwriting
Location: Emeryville, CA

About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
About Personal Umbrella.com Insurance Services
PersonalUmbrella.com Insurance Services is an innovative insurance services company in Emeryville. We have been in business for over 20 years. We make writing a stand-alone umbrella policy easier by automating the quoting, ordering, and payment process online.

Job Summary:
We are seeking a highly organized and detail-oriented professional to provide underwriting support and ensure efficient processing of policies, endorsements, and related transactions. This role involves managing a high volume of incoming calls and emails, processing policy changes in accordance with underwriting and state guidelines, handling broker and agency updates and maintaining accurate records within our database. The ideal candidate will demonstrate exceptional communication skills, strong proficiency in Microsoft Office applications and the ability to work in a fast-paced environment while delivering accurate and timely results.

Responsibilities:

• Underwrite new business bind orders to ensure within carrier underwriting guidelines and issue policy
• Review renewals for rating accuracy, as well as carrier meeting underwriting guidelines and release renewal offer
• Process monetary and non-monetary policy endorsements in accordance with underwriting guidelines and company standards.
• Issue non-renewal and cancellation notices in compliance with state regulations for risks that no longer meet underwriting requirements
• Check agency/individual licenses are active in state(s) business being issued in – in states where appointments are required, collect paperwork and E&O and submit to Markel for appointment processing; Maintain and accurately enter appointment details into Excel spreadsheets
• Answer high volume of inbound calls, providing accurate information regarding underwriting guidelines, rating processes and eligibility requirements
• Collect claim information from agents, adjusters, and insured parties, and promptly report details to Markel for processing
• Process Broker of Record changes in compliance with company and regulatory requirements
• Process agency acquisitions and mergers by consolidating producer codes and merging policies within Admin
• Manage and respond to incoming emails from brokers and agents regarding policy inquiries, underwriting questions and eligibility
• Review, evaluate and underwrite quotes flagged/submitted for indication due to location, major violations, carriers or loss history
• Collaborate with other internal depts to underwrite changes on renewals upon receipt of payment
• Perform other duties as assigned

Requirements:

• Excellent computer skills including Microsoft 365, including Teams, Word, Excess, OneNote and Outlook
• Exceptional communication and interpersonal skills, organization, professionalism and customer-service mentality
• Positive energy and ability to work independently as well as part of a team
• Detail-oriented with initiative and ability to work in a fast-paced environment
• Ability to efficiently manage and respond to a high volume of incoming calls while maintaining accuracy and professionalism
• Ability to manage a high volume of work efficiently while maintaining accuracy and attention to detail

Education/Experience:

• Flexible, dependable, diligent, and positive
• Self-reliant, motivated, detail-oriented and a team player
• Known for your good common sense and sound judgement
• Experienced in property and casualty insurance a plus

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Educational resources
• Opportunities for Growth
• Parental Leave
• Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com or learn more here.

Pay Details:

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.