Underwriting Assistant

Who we are:

Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry. We have developed cutting-edge predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform fundamentally changes the way an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents.

We’ve already proven the scale—reaching well over $100 million in premiums and more than doubling year over year. Our data moat is growing exponentially with more than 20 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk. Altogether, our loss ratio, efficiency, and customer experience are redefining what can be done in the industry.

With $170+ million raised, including an industry-leading Series C round in January 2025, we’re only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana’s leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI.

About the role:

As an Underwriting Assistant on our rapidly growing Insurance team, you will have the unique opportunity to collaborate with Underwriters and external partners. You will help our Underwriting team complete business critical tasks, as well as engage directly with agents, brokers and insureds to field questions related to our appetite and underwriting platform. Your technical and communication skills will directly contribute to the company’s top line goals. 

What you’ll do:

• Resolve technical and non technical inquiries from agents, brokers and insureds via written or virtual channels 

• Work closely with the Underwriting team to ensure thorough and consistent execution across new and renewal business files

• Work with internal and external stakeholders to manage documentation pertaining to  troubleshooting and problem resolution 

• Diary important dates and deadlines for underwriting

• Work with agents and insureds to deliver quotes, binder, policies, and endorsements

• Issue formal notices as necessary for policies

• Assist in onboarding customers and facilitate communication between fleets and external camera partners as needed

About you:

• 2-3 years of underwriting/operations experience in the insurance industry, preferably in the transportation segment

• Exception attention to detail  

• Strong written and verbal communication skills with internal & external stakeholders

• Self-starter who independently seeks out opportunities to learn and succeed

• Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself

• Owner mentality - take accountability for your actions and results

• Successfully able to work in high-growth, ambiguous environments

• College degree preferred but not required

Benefits:

• Competitive salary & equity

• Medical, dental & vision insurance

• 401k with company match

• Unlimited PTO

• Work from home friendly

• #LI-Remote

We set our salary ranges using compensation data from companies similar to our stage and size. For this role, the estimated salary range for this position is $53,000 - $61,000 + variable. The actual base salary will vary depending on multiple factors unique to each candidate, including location, job-related knowledge, transferable skills, work experience and our assessment of your level during the interview process.

Nirvana offers a wide range of best-in-class, comprehensive benefits for this role including 100% employer paid healthcare plans, a healthy 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more.

In addition, Nirvana offers equity for all full-time employees, which is not included in the range listed above and will have a significant impact on your overall compensation.

Nirvana is committed to building a diverse and inclusive workforce. If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We'd like to consider you for this position and roles that may be a fit in the future. Nirvana is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Nirvana considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.