Oversee and optimize D2C operations across Shopify stores, manage site functionality, track inventory, coordinate logistics, and analyze performance data.
Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more.
TITOL™ is seeking an experienced E-Commerce Manager to oversee and optimize digital D2C operations across all TITOL™ Shopify stores and other digital needs. This role requires deep Shopify expertise, strong technical and creative capabilities, and the ability to collaborate effectively across multiple teams in a fast-paced, dynamic environment.
Working Environment:
In-office 5 days/week with occasional travel or on-site support required. May involve weekend or extended hours during peak seasons. Very fast-paced and detail-driven environment, with a focus on problem-solving, managing multiple parallel projects, and re-prioritizing tasks as necessary.
What You'll Do
- Shopify Operations & Site Management:
- Manage all aspects of the Shopify backend: product setup, descriptions, imagery, tax codes, categories, warehousing, and shipping details.
- Maintain and optimize store functionality using advanced Shopify knowledge, including troubleshooting and feature implementation.
- Leverage proficiency in HTML, CSS, JavaScript, and related tools to support site updates, enhancements, and customizations.
- Use tools like Google Analytics, Klaviyo, GitHub, Figma, Photoshop, VPNs, and command-line workflows to support daily operations.
- Inventory, Logistics & Cross-Functional Coordination:
- Track inventory across all SKUs and warehouse locations; coordinate reorders with production teams.
- Communicate daily with 3PL and warehousing partners regarding shipments, stock changes, and new product/store launches.
- Collaborate with creative and brand teams to support image resizing, graphic asset creation, and the development of e-commerce launch strategies.
- Assist in creating and executing digital marketing initiatives, including email and SMS campaigns.
- Analytics, Optimization & Best Practices:
- Generate and analyze Shopify data reports on sales, conversions, product trends, and marketing performance to identify opportunities for improvement.
- Develop insights and best practices based on campaign performance to inform future strategies.
- Ensure compliance with privacy and accessibility standards (GDPR, CCPA-CRPA, W3C) and apply strong problem-solving skills to resolve digital challenges quickly.
- Use an understanding of basic retail economics to support business decisions with performance-focused recommendations.
- Teamwork, Organization & Work Style:
- Manage multiple projects simultaneously while maintaining strong attention to detail and the ability to reprioritize quickly.
- Thrive as a collaborative team player who contributes ideas, enhances others’ concepts, and works well in a fast-paced, creative environment.
- Maintain a data-obsessed, insight-driven mindset, constantly seeking opportunities to improve processes and outcomes.
Who You Are
- 3–5+ years of e-commerce experience with significant Shopify expertise.
- Strong proficiency in HTML, CSS, JavaScript, and web development fundamentals.
- Experience with analytics, design, and e-commerce tools (Google Analytics, Klaviyo, Photoshop, Figma, GitHub, etc.).
- Excellent organizational, communication, and problem-solving skills.
- Passion for e-commerce, creativity, and data-driven decision making.
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and Identity Theft Plans
- Vacation time and sick days
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
Top Skills
CSS
Figma
Git
Google Analytics
HTML
JavaScript
Klaviyo
Photoshop
Shopify
Complex NTWRK Los Angeles, California, USA Office
Los Angeles, CA , United States, 90028
Similar Jobs
Fintech • Information Technology • Payments • Sharing Economy • Financial Services • Cryptocurrency
As Vice President of the EPMO, the individual will provide project leadership, execute program strategies, and collaborate with stakeholders to enhance program management at FRFS.
Top Skills:
Program Management
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Software Engineer II for Moveworks, you'll advance AI systems, tackle engineering challenges, implement AI algorithms, and mentor peers.
Top Skills:
GoJavaMac Development EnvironmentPython
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Join Moveworks as a Senior Machine Learning Engineer to enhance a search-based question answering platform by developing and optimizing ranking features, evaluating performance metrics, and collaborating across teams.
Top Skills:
GoInformation RetrievalMachine LearningNatural Language UnderstandingText Processing
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
