Manage high-volume SMS/MMS campaigns for nonprofit and political organizations, provide customer service, and collaborate with creative teams.
At MissionWired, we help our partners create revolutionary fundraising strategies that advance their mission, change our country, and have a positive impact on the world.
We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $4.5 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.
We’re innovative, progress-obsessed, do-gooders who care deeply about social change and continuing to push the limits on what we can accomplish together. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Human Rights Watch, The Humane Society of the U.S., Save the Children, and Friends of the Earth. Over the years, we have worked with various progressive political organizations and believe that each election cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot.
We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin. We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.
Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.
Overview: We are seeking a freelance consultant to add support to our Texting team in executing on text message marketing, fundraising, and communications programs for our growing client base. This work requires an experienced digital professional with a background in political or nonprofit texting programs at scale. You will manage high-volume SMS/MMS campaigns, provide top-tier customer service, and collaborate with creative and tech teams to deliver impactful content and reporting. The ideal candidate is a deadline-driven communicator with a passion for progressive causes and expertise in one or more texting platforms.
We are looking to bring on multiple freelance consultants to accommodate various time coverage needs, including weekends.
You will be responsible for:
- Producing a high volume of SMS/MMS communications for various clients;
- Assisting in the development and implementation of online fundraising and communications strategies, including the design and management of text message communications calendars;
- Delivering top-tier customer service to product sales clients, ensuring their needs are met with precision and care;
- Facilitating the onboarding process for new clients as it relates to product buys or strategic services;
- Working with writers, designers, and technical experts to generate top-notch, engaging content;
- Assessing and identifying opportunities by working closely with client teams to assess buy needs, identify new opportunities for growth, and pinpoint potential for product renewals or recurring buys;
- Working with client teams, including technology and creative, to assist in managing resources and project timelines; and
- Ability to communicate with and provide top-quality customer service to clients, including regular reporting, results analysis, content recommendations, and invoicing.
Must-have qualifications:
- Experience contributing to text messaging programs at scale, preferably for political campaigns or nonprofits;
- Experience with texting platforms such as Scale to Win, Switchboard, Tatango, or Mobile Commons;
- Ability to juggle multiple projects in a deadline-driven environment;
- Strong writing and communication skills;
- Experience contributing to project plans to achieve fundraising and communications goals;
- Passion, energy, and excitement for progressive and philanthropic causes and all things digital;
- Ability to collaborate on a team both internally and externally; and
- Background in digital communications, organizing, fundraising, and/or marketing.
We are looking for candidates with availability between 15 - 30 hours per week through this campaign season.
Pay rate for this role will be $25 - $35/hour and increases depending on experience.
If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!
Freelance roles are 1099/Independent Contractors and not eligible for employee benefits.
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