Testing Center of Excellence (CoE) Test Lead - Credit Card/Connected Commerce/Data & Analytics/Marketing/Strategy - Executive Director

Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
As a Testing Center of Excellence (CoE) Test Lead in the newly formed firmwide Testing Center of Excellence (CoE), you will be an essential part of our Firm's commitment to ensuring, through compliance and control testing, that we maintain a strong risk and control environment. You will work closely with our partners across Risk Management, Compliance, Operational Risk and Control Management, providing insights and opportunities to our business owners to help maintain a strong risk and control environment in support of their business delivery. You will oversee a global team of team members who execute a number of testing techniques focused on adherence to laws, rules, and regulations, end to end process execution reviews, evaluation of control design and performance reporting.
Job Responsibilities

• Lead the testing team effort in assessing and monitoring compliance and operational risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
• Lead and develop the respective CoE team and deliver testing plan.
• Partner with key stakeholders in Business units to perform control evaluations, monitoring and testing efforts across multiple business groups, technology domains, and operational functions to identify control gaps as well as opportunities for effectiveness and efficiency improvements.
• Recruit, develop and retain top risk and control talent.
• Guide team in execution of risk-based control testing and substantive reviews.
• Provide coaching and mentorship to a team of professionals, serving as leader to the organization.
• Collaborating with other business testing leads to ensure consistency and identify integration points.
• Navigate the regulatory and compliance landscape when defining assessment approach and strategy; ensure compliance assessment requirements across a complex regulatory environment are addressed through testing results.
• Participate in CoE improvements and transformation as the organization develops and matures during its early stages.
• Manage the budget and headcount to ensure efficient delivery of quality results.

Required qualifications, capabilities and skills:

• Solid experience or equivalent expertise in risk management, audit, compliance, control management or a related field with a strong understanding of industry standards as well as solid knowledge and experience in product, end-to-end business processes and controls.
• Sound proficiency in the Consumer & Community Banking industry.
• Proven track record in managing compliance, risk, and controls at a senior level across multiple locations/regions.
• Experience in leading geographically diverse teams with a range of levels.
• Proven stakeholder management and ability to influence and drive at a senior executive level.
• Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and effectively communicate recommendations based on regulatory guidance and standards. As well as expertise in working with large sets of data and information to drive informed decisions.
• Demonstrated knowledge of risk management frameworks, regulations, and industry best practices
• Ability to effectively provide team guidance and set clear direction to manage competing priorities while driving focus on targeted execution.
• Fostering feedback by providing and soliciting timely, actionable feedback to help each team member improve and grow.
• Drive a culture of innovation through automation of controls to enhance testing coverage as well as finalize and communicate Test Plan findings and use judgment to provide an overall opinion on the control environment
• Build and maintain relationships with senior stakeholders, establishing a culture of engagement whilst adding value. In addition, actively participate in key governance forums to provide independent challenge to management on control matters.

Preferred qualifications, capabilities and skills:

• Experience in audit, compliance or control management
• Data analytical tools such as Tableau, Altryx or Python
• Certified Compliance & Ethics Professional (CCEP), Certified Regulatory Compliance Manager (CRCM), Certified Risk & Compliance Management Professional (CRCMP), or similar risk certifications.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.