Implement and configure CRM systems, gather and document client requirements, migrate and clean customer data, build reports and dashboards, design automations and approval processes, run system and UAT testing, train end users, provide post-implementation support, and collaborate with project teams to deliver projects on schedule.
This is a remote position.
Test – CRM Implementation ConsultantJob Title: Test – CRM Implementation Consultant
Department: Technology Consulting
Employment Type: Full-Time
Location: Abuja, Nigeria (Hybrid)
Experience Level: Mid-Level (2–5 Years)
Salary Range: ₦450,000 – ₦650,000 Monthly
Application Deadline: August 31, 2026
We are looking for a skilled CRM Implementation Consultant to join our growing technology consulting team. The successful candidate will work closely with clients to analyze business processes, configure CRM systems, automate workflows, and provide end-user training. This role requires strong problem-solving abilities and excellent communication skills.
- Gather and document client business requirements.
- Configure CRM modules, layouts, workflows, and automation.
- Import, clean, and migrate customer data.
- Create reports and dashboards for business users.
- Design and implement approval processes and business rules.
- Conduct system testing and user acceptance testing (UAT).
- Train end users and prepare system documentation.
- Troubleshoot CRM issues and provide post-implementation support.
- Collaborate with project managers, developers, and stakeholders.
- Ensure projects are delivered on schedule and within scope.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Minimum of 2 years of CRM implementation or administration experience.
- Experience with Zoho CRM, Salesforce, Microsoft Dynamics, or HubSpot CRM.
- Strong understanding of CRM concepts and business processes.
- Experience with data migration using CSV or Excel.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to manage multiple projects simultaneously.
- Salesforce Administrator Certification.
- Zoho CRM Administrator Certification.
- Experience with workflow automation tools.
- Knowledge of APIs and third-party integrations.
- Basic SQL knowledge.
- Experience working in a consulting environment.
- CRM Administration
- Business Analysis
- Workflow Automation
- Data Migration
- Customer Relationship Management
- Process Documentation
- Microsoft Excel
- API Integrations
- Reporting & Dashboards
- Project Coordination
- Health Insurance
- Performance Bonus
- Professional Development Budget
- Flexible Hybrid Work Schedule
- Paid Annual Leave
- Certification Sponsorship
- Career Growth Opportunities
- Application Review
- HR Screening
- Technical Assessment
- Technical Interview
- Final Interview
- Offer & Onboarding
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound insurance sales calls and warm leads, consult customers to match coverages, convert leads to policyholders, complete paid licensing/training, and meet shift and work-at-home requirements.
Top Skills:
20 Mbps Up)PcWired High-Speed Internet (100 Mbps Down
Digital Media • Information Technology • News + Entertainment
Serve as technical product owner for inventory data assets, define product strategy and priorities, partner with engineering and business, integrate and analyze data across Teradata/SQL Server/Hadoop/AWS, lead exploratory analysis and predictive forecasting, present insights to executives, and promote data-driven decision-making.
Top Skills:
AWSHadoopSQLSQL ServerTeradata
Digital Media • Information Technology • News + Entertainment
Lead AI alignment, roadmap, and execution for Operations & Service Delivery—prioritizing AI use cases, driving workflow transformation, governance, metrics, cross-functional delivery, and building AI operational capability and teams to realize business outcomes.
Top Skills:
AIAnalyticsData
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
