Terminal Manager - Cargo Ground Handling

Job Description:

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.

The terminal manager ensures daily operational activities, ensures efficient business processes, maintains company standards, and leads team of employees within a station.  The terminal manager makes work assignments, tracks progress, creates and sends operational reports, along with trouble-shooting issues that arise daily.

Duties and Responsibilities:

Duties required but not limited to:

• Responsible for day-to-day AGI station operations
• Responsible for customer relations – day to day operations and 3 - 6 month outlook
• Develop, implement, and monitor the operational plans for our customer portfolio.
• Partner with HR to ensure quality of new hires meets needs of position
• Ensures training compliance and talent development
• Responsible for employee relations including recognition and policy compliance
• Work on all levels in the organization and with widely differing groups of people
• Communicate with all Government Authorities for the compliance of aviation and local laws
• Responsible for all aspects of the location budget and total oversight of the location.

Required Skills and Qualifications

• 5+ years’ experience leading team of 30+ employees
• 5+ years’ experience with budgets, payroll, revenue, and forecasting
• Strong knowledge of the airline and international air freight industry
• Minimum 3 years of ramp handling and aviation operations experience
• Proven success records in setting and achieving goals and targets
• Good decision making, time management skills and communication skills
• Experience in dealing with Local, Sales and Federal government agencies including suppliers
• Knowledge of computer software such as MS Work/Excel

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.