Technical Writer

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!

• Collaborate with software developers, product managers, and designers to document new features and upcoming product releases.

• Write clear, accurate, well-structured, and consistent technical content from scratch.

• Use the product, test each procedure and workflow, become an expert user, and provide feedback to the product development teams.

• Participate actively in team meetings and advocate for user needs through documentation strategy, user feedback, and analytics.

• Align product documentation with broader customer enablement content by working closely with cross-functional stakeholders.

• Manage multiple projects across teams in a fast-paced, iterative environment.

• 3+ years of experience in writing technical documentation.

• Proficiency with Docs-as-Code tools and workflows.

• Strong skills in content planning, information architecture, writing, and editing.

• Proven ability to manage competing priorities and deliver high-quality documentation on schedule.

• Experience leading content initiatives and collaborating with cross-functional teams.

• Experience writing documentation for SaaS, developer, and/or DevOps audiences.

• Experience working well remotely within globally distributed teams.

• Experience creating documentation in an Agile development environment.

• Excellent written and verbal communication skills in English.

• Ability to quickly grasp complex technical concepts and explain them clearly to a technical audience.

• A good understanding of programming concepts, preferably with Go and/or Python.

• Working knowledge of HTML and CSS.

• Experience contributing to or documenting open source software projects.

• Proficiency using the command-line Git

• Experience working in start-up or fast-growth environments.

• Familiarity with one or more programming languages.

• Experience working in a start-up environment.Familiarity with developer-focused platforms and tools such as Terraform, AWS, Jenkins, Netlify, GitHub, MongoDB, Twilio, and Docker

• As a fully remote company, Docker has a focus on keeping teams connected. Your first two weeks will include 1:1 sessions intended to introduce you to your team and key collaborators.

• You’ll complete onboarding activities including IT setup, navigating productivity tools, and getting familiar with your recurring meetings and calendar cadence.

• Begin building an understanding of Docker’s “Docs-as-Code” workflow.

• Get to know Docker’s values, goals, leadership, teams, tools, and internal resources, everything you need to be effective in your role.

• By the end of your first month, you are comfortable opening pull requests in the Docker Docs GitHub repository.

• Develop strong working relationships with your team and gain a solid understanding of the Docker ecosystem.

• Collaborate with key stakeholders across Engineering, Product Management, UX Research, Marketing, and Support on cross-functional initiatives.

• Gain a deep understanding of the product areas you support and consistently deliver high-quality content that meets our standards.

• Confidently handle ad-hoc requests, prioritize effectively, and meet documentation deadlines.

• Make significant contributions to the documentation and overall success of your product areas.

• Build trusted relationships across the Docs team and key stakeholder groups including Engineering, PM, UX, Marketing, and Support.

• Work with your manager to define a Career Development Plan that outlines your growth beyond the first year.

• Demonstrate the use of analytics and feedback to make data-informed content decisions.

• Gain a strong understanding of our customers goals, their workloads, and use cases.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024.

Please see the independent bias audit report covering our use of Covey here.

Perks

• Freedom & flexibility; fit your work around your life

• Designated quarterly Whaleness Days

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave

• Technology stipend equivalent to $100 net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Quarterly, company-wide hackathons

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

Due to the remote nature of this role, we are unable to provide visa sponsorship.

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