Technical Writer I

Technical Writer I

Job Overview:

In this role, you will write materials to help teachers understand how to use our online testing system. You are comfortable figuring out new system interfaces and have the ability to translate a system into specific questions asked by teachers. You will work cross-functionally with a team of software developers, testers, project managers, and communications writers to develop user guides, training manuals, and tutorials. Your writing will be read by educators across the country and can help make a positive impact on education for millions of students.

Job Responsibilities:

• Develop plain-language User Guides and Training Manuals that speak to teachers and clearly explain how to use all components of the online testing system.

• Write texts based on given keywords, visualize ideas, brainstorm, and ultimately write explanations and descriptions that are compelling, fresh and attention grabbing.

• Infuse all materials with a voice and tone to which teachers can easily relate.

• Recommend designs, layouts, and formats for all documents that can help teachers prioritize and quickly locate relevant information about each online testing system.

• Contribute to proposal writing by drafting and editing relevant sections.

Job Requirements:

• Bachelor’s degree in Communications or Journalism, or equivalent experience.

• 3+ years of experience working in education, technology, or product writing for a company with education products or online products.

• Excellent writing and editing skills from a wide stylistic perspective according to a tone of voice that appeals to K–12 educators.

• Comprehensive knowledge of the English language, its grammar, punctuation, and spelling, both written and oral.

• The ability to both write and edit texts that are clear, simple, and concise with a customer perspective in mind.

• Experience working on parallel, multiple projects.

• Excellent time management and organizational skills, and the ability to adapt to changing software requirements, project scopes, and/or dimensions.

• Flexibility and ability to work additional hours are needed and expected during peak times.

Preferred Job Requirements:

• Experience reporting financial, scientific, or statistical data to readers with basic or no data literacy.

• 3–4 years of experience writing product descriptions, product tutorials, and user manuals.

• Experience writing for education products or websites.

• Experience with authoring tools or content management systems (CMS), such as MadCap Flare.

• Experience participating in proposal writing, including drafting, editing, and reviewing proposal sections in response to RFPs. Familiarity with proposal guidelines, boilerplate texts, and the process of tailoring content to specific requirements is preferred.

Why Work With Us?

When you work with Cambium Assessment, you’ll be helping to design and build inspiring solutions that make a real impact on the online testing industry, as well as the educators and students we support.

Our ground breaking work includes:

• Advanced computer-adaptive algorithms

• Mobile support of user interfaces

• Learning management systems with social media features

• Universally accessible user interfaces

• Machine scorable items

In the 2024 school year, we delivered more than 126 million online tests, and successfully supported peak testing volumes exceeding 1.5 million simultaneous test takers. We have the most advanced features of any online testing system, and we continue to push boundaries to improve student performance measurement and enabling educators with actionable insights to drive better overall educational outcomes for our students. To learn more about our organization and the exciting work we do, visit www.cambiumassessment.com.

Remote First Work Environment 

Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations.

If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload.

The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role.

As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office.

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history).

We will provide reasonable accommodations for qualified individuals with disabilities.  You may request an accommodation during the recruiting process with your Talent Acquisition team member.