Analyze customer product journeys and translate product designs into detailed functional and technical requirements. Collaborate with product owners, designers, engineering teams, product managers, and scrum masters to facilitate communication and support high-quality feature development. Maintain knowledge-management standards and documentation while working in an agile environment and applying modern product-analysis techniques, including AI tooling.
You'll be working with sales, product owners, designers and engineering to analyse and document customer product journeys, supporting high quality product feature development.
What you'll need to bring to the role & Experian
- 5+ years' experience in business analysis, product analysis, user experience analysis or similar.
- Strong skillsets in analysis, questioning and documentation.
- Demonstrated experience communicating requirements to engineering teams, with high quality outcomes.
- Experience in requirements analysis for systems or integrations, such as API specifications or AI agent workflows
- Experience in an agile environment
- Proven collaboration with product managers, scrum masters and engineers.
Work that matters - What you'll be doing
You'll be designing the future TenderLink platform in partnership with the director of product, a product designer and a dedicated engineering team. This will involve:
- Requirements analysis – defining detailed functional and technical requirements from product designs and journeys
- Communication – helping engineering teams understand the context of requirements and facilitating communication with product owners.
- Knowledge management – setting and encouraging standards for effective documentation of knowledge, to support high quality outcomes.
More about you
- Detail obsessed – you'll know our customer journeys in depth and what they are trying to achieve. You'll be highly effective at documenting requirements that help engineering teams deliver them.
- Pragmatic – you'll recognise that our work is a journey and not a destination and requirements can build over time.
- Passionate – you'll care deeply about the outcome; details matter to you.
- Collaborative – you know how to work effectively with a diverse team. You're purposeful with your communication and care about helping others be successful.
- Innovative – you're up to date with the latest techniques for rapid product analysis, including the use of AI tooling, and pride yourself on high velocity product iteration.
Why this role is important to us
TenderLink is a substantial part of Experian's Australia and New Zealand business with a team distributed across APAC. The Product Analyst role will be a key role to facilitate effective collaboration for TenderLink, which is a key strategic priority for Experian.
Qualifications
- 3-5+ years' experience in business analysis, product analysis, user experience analysis or similar.
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