Technical Project Manager

About Infodash

Infodash is a unified intranet and extranet platform purpose-built for the legal industry. Seamlessly integrated with Microsoft 365, Infodash helps law firms streamline collaboration, enhance productivity, and deliver a next-generation digital experience for attorneys, staff, and clients.

As one of the fastest growing technology companies in the legal industry, Infodash is focused on delivering best-in-class technology and services. Our industry knowledge, aptitude, and most importantly, our hustle, has given Infodash prestigious recognition, including Vendor Thought Leader of the Year Finalist as well as being recognized for Exceptional Customer Service in the legal community. 

As Infodash continues to grow, our need for standout talent continues to grow as well. We are looking to hire a professional that aligns with Infodash’s core values:

• Think Like an Entrepreneur
• Simplify and Go
• Continually Improve Yourself
• Follow Through on Commitments
• Be a Good Teammate
• Deliver 5-Star Service

Job Summary

This role provides comprehensive project management for client software delivery – collaborating with internal software developers and technical consultants and working directly with our top-tier clients. We are looking for an experienced and dynamic technical project manager with a passion for leading software consulting projects that deliver exceptional value to clients. We need a trusted leader who can communicate effectively, manage diverse stakeholders, and solve complex problems, while delivering projects on time, within scope, and on budget. Do you thrive in fast-paced, collaborative environments and excel at balancing technical expertise with people management? Are you skilled in project management methodologies, with a proven track record of overseeing software consulting projects? If you answered yes to these questions, we’d love to hear from you!

Responsibilities

Project Team Leadership & Management

• Cultivate and manage highly functional teams comprised of SharePoint Consultants and SharePoint Developers through all phases of the delivery lifecycle.
• Facilitate team project syncs, remove blockers, and communicate effectively to maximize productivity and maintain a high level of team satisfaction.
• Perform capacity planning in advance to ensure all team members are fully utilized, with no gaps in schedules or lulls in productivity.

Project Planning & Execution

• Lead the creation and execution of project plans, including milestone planning from kickoff to go-live, while addressing delays and implementing corrective actions as necessary.
• Manage day-to-day operational aspects of projects, including deliverables, estimates, financials, and schedules, to ensure projects stay on track and within budget.
• Maintain ownership of client satisfaction, company profitability, and project team workload.

Scope & Change Management

• Ensure alignment with clients on project scope, timelines, and budgets.
• Perform impact analysis for scope change requests and document changes and prepare change orders for client approval.
• Communicate realistic timelines and manage expectations as changes or delays occur

Process & Methodology Expertise

• Apply expertise in project management methodologies (e.g., Agile, Waterfall) to adapt and enforce the company’s unique delivery process effectively.
• Facilitate clear and effective communication about project status, risks, and changes in scope.
• Drive continuous improvement in project management practices and team workflows.

Quality Assurance & Risk Mitigation

• Monitor project progress and assess risks, implementing mitigation strategies as needed to ensure successful outcomes.
• Uphold high-quality standards for all deliverables, ensuring they meet or exceed client expectations.

Operational Efficiency

• Ensure team members log time weekly and appropriately to maximize billable hours and utilization rates.
• Review invoices for accuracy before sending to clients and coordinate adjustments with Finance as necessary.

Communication & Reporting

• Provide clear, consistent updates to stakeholders on project status, risks, milestones, and scope changes.
• Serve as the client’s go-to contact for requirements gathering, solutioning, or development, while ensuring cross-functional collaboration between all involved teams.
• Ensure timely signoffs at key project stages to maintain workflow and financial alignment.
• Ensure PMs deliver high-quality project updates, reports, and risk assessments for leadership and clients.

Process Improvement

• Establish and refine project management methodologies, ensuring consistency across projects.
• Define and enforce project management standards, tools, and documentation requirements.
• Contribute to business strategy by identifying trends in project execution and recommending improvements.

Qualifications

• Bachelor’s degree (or equivalent experience) in Information Technology, Project Management, Business, or a related field (MBA a plus)
• 5+ years of experience in in IT project management, in a consulting capacity
• Exceptional organizational and leadership skills
• A client-first mindset with a focus on building long-term relationships
• Demonstrated ability to manage and prioritize multiple high-impact projects simultaneously in a consulting or client-facing environment
• Proven track record in managing technical implementation or enhancement projects
• Extensive experience collaborating with cross-functional teams, including technical, business, and client stakeholders, in a consulting or fast-paced environment
• Experience with Jira, SharePoint and Microsoft Office
• Proven ability to deliver projects on time, within budget, and in scope, leveraging project management methodologies (e.g., Agile, Waterfall) as appropriate
• Confidence in identifying potential risks and developing mitigation strategies
• Strong ability to communicate project status and manage expectations with stakeholders at all levels
• Experience managing change requests and ensuring smooth transitions during project updates
• Excellent interpersonal skills, with a proactive approach to stakeholder communication, conflict resolution, and team leadership
• Excellent verbal and written communication skills for presenting ideas, reports, and updates
• Strong analytical skills and ability to resolve complex technical, process, and project-related challenges efficiently
• Preferred experience on enterprise collaboration platforms such as SharePoint or related Microsoft technologies

This is full-time remote position. You can work from anywhere but must be available to support North American clients and colleagues in multiple time zones. Primary work hours are 9-5 ET.

At Infodash, we believe diversity is an important driver of innovation. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status. We are proud to be an Equal Opportunity Employer.