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Artificial Intelligence • Fintech • Software
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Information Technology • Insurance • Software
Lead design, administration, and reliability engineering for enterprise PostgreSQL and SQL Server environments across AWS and on-prem. Drive cloud migrations, IaC with Terraform, performance tuning, HA/DR, automation, observability, CI/CD integration, cost optimization, and 24x7 production support while mentoring junior DBAs and establishing operational best practices.
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We are a growing managed services provider looking for a Technical Project Manager to join our Managed Cloud Services (MCS) team! This role will lead the planning, execution, and successful delivery of technology products for our MSP clients. In this role, you will serve as the primary liaison between clients, our MCS team, vendors and leadership to ensure projects are completed on time, within scope, and within budget.
What you'll do:
- Develop and maintain detailed project plans, timelines, resource schedules and budgets, lead end-to-end project delivery including initiation, planning, executing, monitoring and closeout.
- Ensure projects are delivered in accordance with contractual obligations, service level agreements and quality standards
- Build trusted relationships with client stakeholders, executives, and technical teams, serving as point of contact and manage client expectations, communicate project progress, risks, issues and milestones clearly and effectively
- Collaborate with engineers, solutions architects and service delivery teams to define technical requirements and project scope
- Coordinate implementations involving Microsoft 365, Azure, Infrastructure, Network and security solutions, data center migrations, backup and disaster recovery solutions
- Support continuous improvement initiatives to improve client satisfaction, project delivery, and operational efficiency
- Contribute to the development and refinement of project management methodologies and standards
Requirements
- Bachelor's degree or relevant Project Management experience
- 3-5 years of project management experience at a Managed Service Provider (MSP)
- Proven experience managing cloud, infrastructure, security, and migration projects
- Experience within a Managed Services Provider environment, using project management and ticketing tools
- Strong understanding of ITIL, service delivery, and MSP operational models
- Experience with Azure, AWS, and hybrid cloud environments
- Microsoft certifications in Azure, Microsoft 365, Security, or Modern Work a plus
- PMP, PMI-ACP, Scrum Master or Agile certification a plus
- Experience with HaloPSA a plus
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Work From Home
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
