Technical Program Manager

Our Company

Miso Robotics is transforming the restaurant industry, and making food workers’ lives better. Our signature product is an AI-powered kitchen robot named Flippy which automates the dangerous operation of a restaurant’s fry station and cooks all sorts of fried items. Flippy is powered by a sophisticated AI platform driven by our proprietary and patented technologies.

Miso is a well known first-mover in kitchen automation, AI, and robotics. The company has raised over $125 million from equity crowdfunding, which we believe makes it THE most successful crowdfunding story in history. It has successfully piloted its products with the most prominent global brands in food, and now it’s time for the company to scale. 

The company recently added a new CEO and other senior leaders.  Our CEO has a track record of successful exits, and we recently accepted a strategic investment and partnership from Ecolab (NYSE: ECL), a $70 billion public company which, as the global leader in sales of cleaning solutions to restaurants, truly knows how to operate at scale.  Our new leadership team is evolving the company’s culture from early stage to growth stage with new processes and disciplines, and is supported by a board that includes the former President and CTO of OpenTable.

With Ecolab’s support, we are building a world-class team, and are looking for more exceptional people to join us. 

The Job
As a Technical Program Manager at Miso Robotics, you will drive the development and delivery of our core automation and AI systems by managing cross-functional teams across hardware and software. You’ll be responsible for ensuring projects are delivered on time, within scope, and with the highest quality, while seamlessly coordinating between engineering, product, and operations teams. This is a Contract role with the possibility of Permanent Hire with demonstrated success. 

What You’ll Do

• Define and manage program scope, key deliverables, and milestones for complex robotic systems from concept to end-of-life.
• Develop and maintain detailed project schedules, ensuring alignment across all stakeholders.
• Proactively identify risks and issues, creating and executing mitigation and resolution plans.
• Facilitate communication across cross-functional teams to keep everyone aligned and informed throughout the project lifecycle.
• Utilize tools like Smartsheet, JIRA, and Confluence to organize tasks, track progress, and communicate effectively.
• Provide clear and concise status updates to leadership, highlighting timelines, milestones, budget status, and any areas of concern.
• Partner with Engineering, Product, and Operations teams to ensure program success.
• Prioritize critical tasks and escalate issues as necessary.
• Maintain program metrics and ensure rigorous tracking of project milestones.

Requirements

• Bachelor’s degree in Engineering or a related field.
• 7+ years of experience in technical program management.
• Exceptional communication and organizational skills.
• Proven ability to manage and influence cross-functional teams without formal authority.
• Experience with Agile methodologies and project management tools like JIRA/Confluence.
• Strong problem-solving, critical thinking, and teamwork skills.
• Prior experience in a startup or fast-paced environment is a plus.
• Onsite work at our Pasadena, CA HQ is required.
• Ability to make quick decisions and adapt in dynamic environments.
• Strong attention to detail and analytical skills.

Preferred Qualifications

• Experience in vision systems, machine learning, or similar technologies.
• Experience with intersection of hardware and software.
• CSM® / CSP® (Scrum Master / Scrum Professional), PMP® (Project Management Professional), or equivalent

Compensation

• Rate: $60-$70 per hour

The stated compensation range reflects only the targeted base salary range for candidates residing in the Los Angeles Metro area and excludes additional earnings such as bonus and benefits. If your salary requirements fall outside of the range, we still encourage you to apply. 

At Miso Robotics, we are committed to fostering an inclusive, diverse, and equitable workplace where every team member is valued and respected. We believe that diversity in our team drives innovation and creativity, which is why we strive to create a welcoming environment for everyone, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.