Technical Product Owner - Agile

BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers. BETSOL’s Data Management product lines include Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com

The Technical Product Owner (TPO) integrates product ownership with technical project management to oversee large-scale infrastructure and automation initiatives following Agile methodology. The TPO manages complex projects within an enterprise environment, ensuring successful delivery through thorough planning, execution, and stakeholder management.

The TPO ensures the backlog is groomed and aligned with stakeholder and customer needs, utilizing rigorous methods to balance evolving, competing needs with limited resources. 

The TPO will work closely with a team consisting of Product Managers, Software Engineers, and Test Engineers. The TPO must be able to analyze, compose, and communicate effective User Stories and Acceptance Criteria. This is a key role within the Product Management team, working with multiple internal and external stakeholders to connect and create complete solutions. 

Core Responsibilities 

• Lead and execute Agile ceremonies for complex technical projects across multiple teams, ensuring alignment with organizational objectives and successful delivery within scope, budget, and timeline constraints
• Conduct monthly PI planning with key stakeholders and leadership
• Manage feature intake, backlog, and sprint dependencies using Agile methodologies 
• Review and approve organizational deliveries via acceptance criteria, demos, and UAT
• Create and distribute clear project documentation including status reports, and executive summaries for executive leadership review
• Drive cross-functional collaboration between technical teams, business units, and external vendors while removing obstacles to project success
• Lead and collaborate on refining technical direction
• Establish project metrics, tracking systems, and reporting mechanisms 
• Handle cross-team dependencies and stakeholder relationships 
• Oversee technical documentation and acceptance criteria 
• Promote Agile adoption within the organization 
• Serve as a voice of customers on new or already existing products
• Highlight product features in a manner understandable to development teams

Requirements 

• 5+ years of technical product manager or technical product owner experience in enterprise settings 
• Bachelor's degree in business, engineering, or computer science 
• Agile certifications 
• Highly proficient in Agile tools (Jira, Confluence) and methodologies 
• Strong technical background in software development and infrastructure, with ability to understand technical concepts and drive technical direction
• Proven experience managing complex, multi-stakeholder projects 
• Excellent verbal and written communication with attention to detail, and superior time management. 
• Enterprise-scale product ownership
• Experience in complex production environments

Ideal Experience 

• Contact center infrastructure and unified communications experience
• Technical experience with Azure Cloud and GCP
• Cloud migration and infrastructure automation 
• Digital transformation at Fortune 500 companies 
• Infrastructure operations with strict SLAs 

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