Technical Knowledge Management Manager

The Flowserve Pump Division (FPD) Technical Knowledge Management Manager is responsible for leading Global Pump Engineering Specialists and Technical Competency Centers. Their team will use their comprehensive technical knowledge to support the day-to-day business, develop a technical talent pipeline, and drive the Technical Knowledge Management Initiative within Flowserve.

Responsibilities:

• Regional Leader for managing Engineering Specialists and Technical Competency Centers

• Handle the day-to-day technical requests to support pump products, applications and industries.

• Improve current processes and team’s efficiency

• Develop and carry out short-term and long-term strategies and processes to leverage, preserve and transfer technical engineering knowledge

• Work with Educational Services to develop essential and critical trainings for the business

• Drive key performance metrics for Year-over-year improvements in Safety, Quality, and Customer Experience.

Requirements:

• BS degree with related work in engineering and 5+ years experience as a people leader

• Must possess effective communication skills (verbal, writing, and listening)

• Good organizational skills, able to establish priorities and complete a high volume of work to meet deadlines

• Demonstrate experience in working to established processes and developing new processes

• Able to collaborate with others on projects but take the lead as required

• Capability to prioritize and manage multiple tasks in a fast-paced and changing work environment

• Ability to influence-decision makers in the organization

• Familiar with ISO 30401: Knowledge Management Systems

• Have strong computer skills, to include but not limited to: Microsoft Office software applications

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!