Technical Enablement Program Manager

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

We are seeking an experienced Enablement Program Manager to join our growing Academy team under the Global Head of Technical Enablement. The successful candidate will oversee enablement programs for all technical functions in our AMS, EMEA and APAC regions, as well as all internal industry, technology, and product education. They will have experience either in tech, sales, event, enablement, and/or program management, excellent communication skills and a passion for Learning & Development.

Key Duties & Responsibilities:

• Oversee technical enablement programs for technical roles and technical managers globally. This includes the design, creation and delivery of technical enablement programs such as:
• Managing ongoing enablement and Rhythm of Business of technical roles including Tech Managers, Cyber Infrastructure Engineers Engineers, Solutions Engineers, and others via Instructor-Led, eLearning training, and others
• Ensuring outreach of enablement, including in regions with different languages
• Manage technical certification programs.
• Lead the end-to-end program execution, collaborating with cross-functional teams including R&D, Product, Marketing, Specialists, etc to align on deliverables and timelines.
• Work with senior stakeholders across the business and Academy team to capture training requirements and put into place action plans
• Strategize with head of technical enablement on Rhythm of Business
• Execute on required training for all technical teams
• Perform analysis and communicate back to stakeholders and leadership
• Analyze technical skills & knowledge gaps
• Analyze learning completion and feedback gathering for reporting purposes and continuous improvement
• Build, maintain, and share technical enablement reports with executive level stakeholders for performance and auditing purposes

Qualifications & Experience:

• Required
  • Bachelor's degree and 3+ years experience in relevant domain (Information Technology, Engineering, Cybersecurity, Cloud Security, Program Management, Learning and Development, Event Management) OR Master's degree and 2+ years experience in relevant domain (see above) OR equivalent experience.
  • Proven track record as project and/or program manager, particularly in technological or sales industries
  • Efficient collaboration skills with the ability to work in a dynamic/agile environment.
  • Experience using Learning Management Systems (e.g. Mindtickle) and enablement tools (e.g. Articulate 360)

• Preferred
  • Familiarity with full cybersecurity stack and attack methodologies desirable
  • Strong analytical skills for effective problem-solving and decision-making
  • Proficiency in technical language with an ability to simplify complex concepts and communicate them effectively to various audiences.
  • Ability to operate independently, manage multiple projects simultaneously, and work collaboratively within a fast-paced, innovative team.
  • Fluent in English, other languages desirable but not essential.
  • Excellent interpersonal and communication skills.
  • Passion for staying updated with the latest cybersecurity trends and a willingness to continuously develop your skillset.

Compensation: We are able to offer $115k-$160k on the base. The overall offer will be determined on location and years of experience.

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance Discount

• Life insurance

• Commuter benefits

• 401(k)

• Employee Assistance Program