Provide remote technical support via phone, email, and chat: troubleshoot issues, guide users through solutions, document cases, and collaborate with engineering/support teams.
Job Summary:
Provides remote support to customers experiencing technical issues with products or services.
Description:
Respond to technical questions via phone/email/chat, troubleshoot issues, walk users through solutions, document cases, collaborate with engineering/support teams.
Qualifications:
• Experience with technical support or troubleshooting
• Strong problem‑solving skills
• Comfortable learning product platforms
Benefits:
Remote, paid training, tech stipend, PTO, health insurance options
Similar Jobs
.png)
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech
The role involves driving sales for GRAIL's MCED product, developing business plans, engaging healthcare providers, and collaborating with internal teams to enhance cancer screening practices.
Top Skills:
Next-Generation Sequencing
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Design, test, and optimize prompts for generative AI, collaborate with data scientists, analyze model performance, and improve prompt engineering processes.
Top Skills:
Azure MlGoGoogle AdkJavaScriptLangchainLanggraphNode.jsOpenaiPythonTypescriptVertex Ai
Healthtech • HR Tech • Software
As Lead Data Engineer, you will guide a team, manage the data platform, and oversee the development of ML infrastructure and feature stores.
Top Skills:
AirflowAWSBigQueryCloud Data WarehousesCloudFormationDbtDynamoDBInfrastructure-As-CodeKafkaKinesisLambdaPythonRedshiftSagemakerSnowflakeSQLTerraform
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
