Technical Content Developer (Math)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.  

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.  

As a Technical Content Developer, you will create sophisticated computer-graded assessments based on the pedagogy and learning objectives of Cengage's market-leading textbooks. You will review and edit authored content for style and accuracy, define and code the grading requirements, and author contextual remediation messages to help students correct their assignments in one or more mathematics disciplines.   

What you'll do here:

• Understand pedagogical intent of teaching materials and translate those materials into interactive content for online learning platforms (OLPs).

• Preserve and inject quality into the technical content you develop by ensuring that content is intentionally designed, based in real-world experiences, and personalized to the individual learner.

• Develop technical content that is inclusive and accessible to all learners, adhering to all Cengage accessibility standards.

• Learn and apply several programming languages and tools (such as Perl, HTML, LaTeX, etc.) to create and review content for the WebAssign platform.

• Accurately estimate, plan, and communicate with team members and managers on work and project progress to ensure deliverables are met.

• Facilitate effective collaboration as a productive member of a cross-functional Agile project team.

• Train, assist, and guide other team members.

• Train third-party offshore vendors in basic technical content development tasks and vet the quality of their work.

• Proactively identify and suggest areas for change or improvement within the project team.

• Continually improve technical skills and display aptitude for learning new tasks.

• Participate in supporting activities such as resolving customer-facing errors, developing tools and efficiencies, writing bug reports, team building, maintaining documentation, etc.  

Skills you will need here:

• Subject-matter expertise in one or more undergraduate-level mathematics disciplines

• Excellent communication and interpersonal skills

• Strong organizational and time management skills

• Strong attention to detail

• Proven ability to independently balance multiple tasks and priorities  

Preferred skills:

• High-school or post-secondary teaching experience

• Graduate degree in a STEM discipline, or equivalent experience

• Experience with Perl, JavaScript, or similar programming languages

• Experience with HTML, LaTeX, or CSS

• Knowledge of discipline-specific programs and tools

• Familiarity with web accessibility standards (e.g. WCAG)

• Experience with vendor management   

Education and experience requirements:

• Bachelor's degree in mathematics or another STEM discipline, or equivalent experience

• Two years' experience in developing technical or educational content (or similar)   

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.   

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. 

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected] or at +1 (617) 289-7917.  

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.   

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.