Tech Lead / Staff Engineer

About Us

360Dialog transforms WhatsApp into a high-performance marketing channel with our Performance Messaging solutions, designed to drive real, measurable results.

We combine data-driven insights with personalized, two-way conversations, helping businesses scale customer engagement, boost conversions, and automate WhatsApp communication. Our full-service approach makes it easy for businesses to unlock the potential of WhatsApp, from campaign management to messaging automation.

We’re trusted by over 1,000 partners and more than 40,000 clients worldwide. As the first provider to offer full-funnel analytics and data solutions for WhatsApp, 360Dialog is leading the way in performance-driven messaging and marketing automation.

Role Overview

We’re looking for innovative and results-driven individuals who are motivated to make an impact and help evolve the tech landscape at 360dialog, a bootstrapped company that has grown from hundreds of customers to tens of thousands over the past 4 years. We are now laying the foundations for the next phase of growth, both in terms of code, and especially in mindset, approach, and people.

Key Responsibilities:

The current scope of the role — which we are actively defining — is to:

• Participate in the analysis and systems/software design, then bring the design to the teams being overseen, participate in the implementation, and oversee PRs to build the most reliable and scalable design possible in an iterative manner.
• Get to MVPs/prototype state as quickly as possible to shorten the feedback loop, continuously align with stakeholders, and build the foundations for scalable and reliable software.
• Ensure a high level of code quality through PR reviews, and the design and implementation of best practices, quality gates, and security practices.
• Ensure a high level of system reliability, scalability, and cost/performance by raising code coverage (preferring e2e/integration/"real" tests over unit tests) and coordinating periodic stress testing/performance assurance activities.
• Support in the performance reviews of team members currently being overseen.

Key Requirements:

What matters most to us for this position:

• Do what makes sense! (Meaning: afterwards, something needs to be better than before, without introducing more problems than solved.)
• Bring no bullshit! We don’t need any of that.
• Strong tech fundamentals and skills in Cloud, networking, Unix, (ideally) Python and Go, and scalable systems.
• Proven track record of building and scaling one or more products to thousands of customers, with at least two referrals from co-founders or colleagues.
  

About you

We highly value people who are dedicated to growing with us, who do not get paralysed by complex problems and focus on continuous improvements and achievements. 

We encourage you to think critically, solve problems creatively and choose to do what makes sense, always asking yourself what impact and value your actions and decisions have for the team and the company.

What matters to us is your independence and passionate commitment to software exploration. It's crucial that you possess the ability to manage yourself in a fully remote and global company and understand your own capabilities to work in an asynchronous way and at your optimal pace.

What we offer:

• 100% Remote, also from the Moon (as long as latency and timezone is OK).
• Competitive salary package with a dynamic part consisting of bonus and/or virtual stocks based on results TBD.
• Unlimited PTO - as long as it does not disrupt the products.

NB: We are a fully remote company and welcome applicants from anywhere in the world—please disregard the listed countries, which are included only due to system requirements.