Team Lead, GTM Systems Engineering

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Revenue Operations team is responsible for equipping and enabling the Go To Market (GTM) as they seek to help customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Customer Success, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

We’re seeking a seasoned and hands-on GTM Systems Engineering Team Lead to guide the technical execution of our AI-native go-to-market platform. This player-coach role balances strategic oversight with deep technical contribution—steering infrastructure, DevOps, and system architecture while staying close to the code.

You’ll partner closely with Enterprise Systems Managers to align engineering capacity with business priorities, ensuring each sprint delivers secure, repeatable, and high-velocity outcomes. With a significant voice in technical direction, you’ll mentor engineers through solution design, code review, and delivery, fostering a culture of safety, scalability, and innovation.

This is a leadership role for someone who has “been there, built that” at scale, but thrives in ambiguity—ready to roll up their sleeves and shape the future of modern GTM systems.

This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you'll:

• Lead and mentor a high-performing team of GTM Systems Engineers, balancing hands-on technical work with strategic leadership.

• Drive architectural decisions and technical execution for Salesforce and integrated GTM platforms, ensuring scalability, performance, and security.

• Establish and enforce engineering best practices—including DevOps pipelines, code review processes, and deployment safety protocols.

• Partner with Enterprise Systems Managers to plan sprint capacity, assess technical trade-offs, and align on delivery priorities.

• Design and implement complex integrations and automation across multiple platforms (e.g., Salesforce, Clay, LeanData, Hightouch, OpenAI-built tools).

• Champion repeatable, secure, and high-velocity delivery in an evolving AI-driven environment.

• Collaborate cross-functionally to ensure technical solutions meet business goals and maintain operational excellence.

You might thrive in this role if you have: 

• Proven track record of leading technical teams in high-growth, enterprise-scale environments.

• 8+ years of experience in GTM systems engineering, Salesforce architecture, and enterprise application integration.

• Expertise in DevOps practices for enterprise applications, including CI/CD, version control, deployment automation, and rollback strategies.

• Strong understanding of data governance, security, and compliance across global operations.

• Executive presence and the ability to communicate complex technical concepts to senior stakeholders.

• Experience balancing high-velocity delivery with repeatable safety and operational rigor

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.