Team Lead - Account Management

Team Lead – Account Management  

Location: Remote, but must be located in Southern California   

Ready to make a difference?  

As the Team Lead overseeing one or more utility programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact our utility client’s service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings goals. 

Why you will love working here:  

• Quality of life: Flexible workplace arrangements, work-life balance  

• Investment of the community: Donation matching, volunteer opportunities  

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  

• And many, many more (Ask your recruiter for more details!)  

What you will be doing:  

• Team Leadership: Lead, mentor, and manage a team of energy efficiency account managers, ensuring they are motivated and equipped to meet their goals. 

• Project Oversight: Oversee the planning, execution, and completion of energy efficiency projects, ensuring they are delivered on time and within budget. 

• Stakeholder Collaboration: Ensure account managers are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.  

• Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations. 

• Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness. 

• Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts. 

What we need you to have (minimum qualifications):   

• Bachelor’s Degree and 2 years of experience in technology sales, engineering, and/or energy efficiency (one year of professional experience may be substituted for one year of education)  

• 1+ year of experience in people management  

• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 

What we would like you to have:   

• Proven experience in people management, preferably in energy efficiency or sustainability sectors. 

• Strong leadership and team management skills. 

• Excellent communication and interpersonal abilities. 

• Experience working with multiple stakeholders, including community organizations and trade allies. 

• Knowledge of QA/QC processes and permit inspections. 

• Ability to manage documentation and reporting efficiently. 

• Commitment to providing high-quality customer service. 

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.