Talent & Learning Manager

As a Talent & Learning Program Manager focusing on IC onboarding, you will design and lead global programs that accelerate new hire integration, strengthen individual contributor capabilities, and support Zoom’s business success through scalable and engaging learning experiences.

• Onboarding Experience Ownership: Continuously enhance Zoom’s onboarding journey to ensure new hires are engaged, aligned with business goals, and equipped for success. Lead efforts to automate and streamline processes globally.
   

• Learning Culture & Development: Champion a growth-focused culture by creating and curating learning programs that reflect Zoom’s values and strategic goals.
   

• Insight-Driven Program Design: Use data, feedback, and a deep understanding of workforce needs to craft innovative and scalable learning experiences.
   

• Strategic Partnering: Work closely with business leaders to align learning programs with organizational priorities and team dynamics.
   

• Program & Project Management: Drive end-to-end execution of learning initiatives, from planning to evaluation, ensuring high-impact and continuous improvement.
   

Must-Have Qualifications:

• 7+ years of experience in Learning & Development, preferably in fast-paced, dynamic environments.

• Proficiency in instructional design across various modalities (VILT, e-learning, etc.).

• Proven ability to collaborate across teams and influence stakeholders.

• Strong program management skills with a focus on execution and results.
   

• Agility and commitment to excellence in a rapidly changing environment.
   

Nice-to-Have:

• Organizational Development experience.

• Experience designing global onboarding programs.
   

Education:

• Preferred degree in Human Resources, Leadership, Education, Business, Psychology, or a related field.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.