Designs, consults on, and delivers talent development and learning solutions for business units, including training plans, workshops, virtual instruction, job aids, and online modules. Partners with leaders and Talent teams to align learning with strategy and culture, manage role readiness, engage learners through the LMS, and evaluate program effectiveness using the Kirkpatrick Model and business-impact measures.
Location: On site at location listed in job posting.
Role Summary: We’re seeking an Instructor/Facilitator/Instructional Designer who specializes in helping new credit analysts and portfolio managers to build skills and knowledge. You’ll design and support impactful learning experiences to support the line of business.
The Talent Development Consultant partners with line of business leaders to design and deliver impactful learning solutions that drive performance, support organizational culture, and enable business outcomes. This role functions as an internal consultant, ensuring alignment between learning strategies and enterprise goals while maintaining a focus on measurable results.
Key Responsibilities
- Consult and collaborate with executive leaders to analyze how learning strategies support bottom-line results.
- Use influence and subject matter expertise to recommend best-fit learning solutions, including training plans and capability-building initiatives.
- Ensure alignment of learning solutions with strategy and culture.
- Manage role readiness and ongoing learning initiatives across assigned business units.
- Design, develop, and deliver learning experiences (e.g., job aids, facilitator/participant guides, presentations, in-person workshops, virtual instructor-led training, online modules).
- Facilitate training sessions and present with professionalism.
- Drive learner engagement and ensure completion through the Learning Management System (LMS).
- Evaluate learning experiences leveraging the Kirkpatrick Model (Levels 1–4) to measure effectiveness and business impact.
- Serve as a visible advocate for FirstPower Culture across the organization.
- Partner with the Talent Center of Excellence, including Talent Acquisition and Talent Development teams, to advance enterprise talent strategies.
- Exercise sound judgment in making job-related decisions, balancing enterprise standards with business needs.
Qualifications
- Education: Bachelor’s degree required (Human Resources, Business, Education, or related field).
- Experience: 2–4 years of progressive experience in talent development, organizational learning, or a related HR discipline.
Skills & Competencies:
- Strong consulting and facilitation skills.
- Ability to design and deliver learning solutions for diverse audiences.
- Proficiency with learning technologies and LMS platforms.
- Strong analytical skills to evaluate program effectiveness and ROI.
- Excellent communication, relationship management, and influencing skills.
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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