Cloud Engineer

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
We're looking for an experienced Systems Engineer to join our Cloud Engineering and operations team! In this role, the Systems Engineer will develop, maintain, and create new tools to help our internal teams. Collaborating across the company, the candidate will streamline processes, automate manual tasks, and develop innovative solutions for daily workflows.
S/he will participate in operational processes, incident management, and disaster recovery activities, ensuring our cloud-based platforms' high availability and performance. This role requires strong critical thinking skills and experience supporting large-scale cloud infrastructures, automating manual tasks through scripting and infrastructure-as-code. The candidate will maintain 24x7 high-availability mission-critical, traffic-intensive web infrastructures, utilizing modern cloud technologies and best practices.
You'll Get To:

• Ensure the high availability and performance of our cloud-based SaaS platform.

• Automate infrastructure provisioning and management using Terraform and Ansible.

• Develop and maintain automation scripts and tools using Python and Bash.

• Debug and resolve issues related to automation scripts, infrastructure, and applications.

• Collaborate with development and other technology teams on requirements gathering, capacity planning, and process improvement.

• Utilize monitoring and logging tools to continuously assess application performance, reliability, and security.

• Monitor industry trends and evaluate new technologies to enhance our cloud infrastructure.

• Contribute to a high-performing team of engineers, tackling complex challenges in a dynamic, high-traffic cloud environment.

• Participate in a 24/7 on-call rotation and provide support for major incidents.

• Manage and prioritize tasks within a ticketing system (JIRA), using daily work to identify and implement continuous improvements.

• Maintain comprehensive infrastructure documentation, operational knowledge bases, and training materials.

What You'll Bring:

• BS degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

• 3+ years of relevant experience in cloud infrastructure engineering or a similar role.
• Understanding of design principles for high-availability and fault-tolerant systems in the cloud.
• Experience with monitoring and logging tools (e.g., New Relic, Prometheus, Grafana).
• Experience with Infrastructure-as-Code (IaC) tools, specifically Terraform.
• Proficiency in scripting and automation using Python.
• Experience with configuration management tools, such as Ansible.
• Strong understanding of Linux system administration.
• Experience with containerization technologies (Docker) and orchestration platforms (Kubernetes).
• Familiarity with cloud platforms, particularly AWS.
• Experience with software development lifecycle (SDLC), including code reviews, version control (Git), and testing methodologies.
• Experience with troubleshooting distributed web applications in cloud environments.
• Understanding of networking concepts and cloud networking services (VPCs, subnets, routing, etc.).

We're Even More Excited If You Have:

• Understanding of ITIL concepts. ITIL Foundation certification or higher is a plus.

• Experience with other cloud platforms (GCP, Azure).

• Experience with security best practices in cloud environments.

• Experience with other scripting languages (e.g., Bash, PowerShell).

• Experience with Agile methodologies.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $105,000.00 - USD $131,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.