Systems Engineer, Trust Engineering

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
As a member of our team, you will report to the Trust Systems Engineering Manager. You will build and operate platforms to guarantee availability, performance and stability of Atlassian's security tools and services. You will also lead our team's security project milestones to improve our security posture.
You are someone who has a collaborative spirit, aspires to deliver outstanding customer service, and enjoys learning and bringing new ideas to the table for consideration.
If you are an experienced systems engineer interested in developing your cybersecurity expertise, this role is a rare opportunity to do just that!
In this role, you will:

• Architect deployment of platforms to enhance availability, performance and stability of both custom-built and third-party security platforms, and automating away repetitive work
• Manage relationship with third-party cybersecurity vendors and act as a platform owner to ensure they are fit-for-purpose and meeting our goals
• Work on non-production and production environments: monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement, and platform automation
• Respond to internal support requests, pages and alerts to investigate issues in our services to challenge your technical abilities
• Participate in a paid 24x7 on-call rotation to support our platforms
• Partner with internal stakeholders and cross-functional teams to accomplish Trust and Security initiatives and objectives through deployment of custom and third-party tools

On your first day, we will expect you to have:

• 2+ years of experience in Systems Administration with hands-on experience administering and management of Unix/Linux systems

• 1+ year of experience building, automating, and maintaining cloud infrastructure in AWS using EC2, RDS/Aurora, IAM, S3, VPC or other cloud providers' equivalent services
• 1+ year experience engineering or development of custom tooling using one or more programming languages (e.g. Python, Go, or similar)
• 1+ years of experience with Kubernetes and/or Docker
• Knowledge of how to deploy and manage services using Configuration/Infrastructure-as-code projects and tooling (e.g. Ansible, Terraform, Packer)
• Built and maintained continuous integration and delivery pipelines (e.g. Bitbucket Pipelines, Bamboo, Argo Workflows, GitHub Actions)
• Hands-on experience with observability tools (e.g. Splunk, SignalFX, Datadog, ELK) and methodologies (e.g. logging, metrics, tracing) for highly available web services
• Experience responding to alerts, incidents, and requests for production services requiring 99.9% SLA
• Experience managing 3rd party software systems that require vendor engagement

It would be awesome, but not required if you have:

• Hands-on experience as a Jira Administrator and working knowledge of Jira Assets and Jira Analytics
• Experience building automation and reusable golden configuration/builds/images other teams can benefit from
• Experience managing engineering projects end to end, from requirements gathering, analysis, design, development and all the way through project delivery and transition from "build" to "run/operate" stage
• Experience using data and metrics to evaluate new technologies and technical direction
• Familiarity with analytics platforms, such as Databricks, or SQL knowledge, would be a plus
• Experience with third-party cybersecurity solutions - CNAPP, IDS, SCA, MDR/EDR, Vulnerability Assessment, SOAR, Threat Intelligence Platforms - would be a huge bonus
• Experience enhancing security by using AI

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $130,500 - $170,375
Zone B: $117,000 - $153,925
Zone C: $108,900 - $142,175
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .