Neighborly

Systems and Training Manager

Reposted 7 Hours Ago

Remote

Hiring Remotely in USA

Senior level

Remote

Hiring Remotely in USA

Senior level

The Systems and Training Manager oversees operational support, maintains SOPs, manages documentation, and delivers training to franchise owners and internal teams.

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Are you looking for a place where you can bring your drive?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your drive to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

The Technology & Training Manager provides structured operational and systems support to the Director of Systems. This role is responsible for maintaining accurate and up-to-date SOPs, processes, and policies; supporting key technology platforms; managing documentation and owner system requests; and delivering structured systems training to franchise owners and internal team members

Maintain, update, and organize all company SOPs, processes, and policies
Ensure documentation is accurate, current, and easily accessible
Implement version control and structured change management practices
Identify documentation gaps and create new SOPs as needed
Maintain a centralized knowledge library

Bring your skills and be inspired to achieve success.

(Required qualifications)

Highly detail oriented and organized in work.
Must have strong analytical thinking and troubleshooting skills
Experience supporting onboarding related to technology platforms and processes
Experience developing training materials and job aids

Education and Experience:

Experience:

Five (5) years of industry-related experience

Bring your goals and be enabled to reach them.

Competitive Pay: Commensurate with experience
Benefits: www.myneighborlybenefits.com

Brand:

MOJ Mosquito Joe

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

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Key Industries: Artificial intelligence, adtech, media, software, game development
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Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering