Supply Chain Manager

Who We Are:

Biom is changing the way people clean by making products that are better for your home, your routine, and the planet. Our flagship product is the first-ever refillable, biodegradable wipe system, designed to sit proudly on your countertop and seamlessly fit into your day.

We started with one simple idea: cleaning shouldn’t be a compromise. So we designed a system that’s effective, sustainable, and elevated - proof that good design can make good habits easier. From our proprietary dispenser to our human-safe and plastic-free refills, we’ve created an entirely new way to clean, and we’re just getting started.

At Biom, we believe form and function go hand in hand. We’re building a brand that puts care into every detail - because when the small things work better, life feels better. We’re a team of builders, creators, and problem-solvers who move fast, think big, and aren’t afraid to roll up our sleeves. If you’re energized by smart design, purposeful growth, and redefining a dusty category from the ground up, you’re in the right place.

Who You Are:

We’re seeking a highly capable Supply Chain Manager who will own the end-to-end inbound and global supply chain operations—from purchase order issuance to receipt at our facilities—ensuring timely, cost-effective and compliant flow of goods into our business. You will partner across procurement, planning, logistics, warehouse/receiving, finance and sales teams, as well as external vendors and carriers, to drive operational excellence and enable commercial success.

Key Responsibilities

1. Purchase Order (PO) Management

• Coordinate with demand-planning to validate purchase orders—ensuring accuracy of SKUs, quantities, delivery expectations and cost terms.
• Issue POs to suppliers, monitor acknowledgement/confirmation of manufacturing schedules and shipping timelines.
• Maintain full visibility of PO lifecycle: track status, identify deviations from plan (e.g., late confirmations, capacity constraints), escalate risks to leadership and propose mitigation.
• Collaborate with finance to ensure PO cost accounting and forecasts align with business plans.

2. Logistics & Global Shipment Coordination

• Manage global transportation strategy (air, sea, land) from origin to distribution centers or final destination.
• Select and oversee freight forwarders, carriers and 3PL partners, ensuring shipping mode optimization (cost/time/service) and adherence to service-level agreements.
• Ensure all inbound shipments include proper documentation (commercial invoices, packing lists, bills of lading, certificates of origin, etc.) with full compliance and accuracy.
• Monitor transit performance, coordinate changes as required (diverts, consolidation, expedite) and maintain links to warehouse readiness.

3. Customs Compliance & Trade Documentation

• Oversee customs clearance across importing markets; verify tariff classification, Incoterms, duty payments and compliance with international trade and regulatory requirements.
• Partner with customs brokers, legal/trade teams, and suppliers to ensure full documentation accuracy and audit-readiness.
• Maintain up-to-date knowledge of global regulatory changes, and drive best-practice governance of import/export processes.

4. Inventory & Receipt Coordination

• Ensure integrated handoff from logistics to receiving/warehouse teams: schedule inbound deliveries, align put-away readiness, and optimize warehouse capacity.
• Work with receiving teams to validate delivery accuracy, manage discrepancies (short-/over-shipments, damages), and oversee claims processes with carriers/suppliers as needed.
• Analyze inbound flow and lead times; identify opportunities to optimize delivery cadence, reduce idle time or inventory in-transit and strengthen overall inventory flow.

5. Performance Monitoring, Analytics & Continuous Improvement

• Define, implement and monitor KPIs including on-time receipts, transit time, fill rate, cost per unit, inventory turns, and shipment accuracy. 
• Analyze supply chain and logistics data to identify bottlenecks, cost drivers or service-gaps; present insights and recommendations to senior leadership.
• Lead continuous improvement initiatives (process simplification, system automation) to increase efficiency, reduce cost, improve service and enhance scalability. 
• Collaborate cross-functionally (procurement, operations, sales, finance) to align supply chain strategy with commercial objectives, growth plans and new product launches.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering or related discipline preferred.
• Minimum 5+ years of experience in international supply chain, global logistics or inbound operations management roles (with exposure to manufacturing/import environments preferred).
• Deep understanding of global supply chain concepts: purchase order lifecycle, shipping modes, Incoterms, customs/trade compliance, inventory management, supply chain risk. 
• Proven experience working with ERP systems, TMS/WMS solutions, data-analytics tools and dashboards.
• Strong stakeholder management and communication skills—able to engage suppliers, internal global teams, logistics partners and senior leadership.
• Demonstrated ability to manage multiple global shipments and priorities concurrently, in a fast-paced environment with tight timelines.
• Analytical mindset: able to interpret data, uncover root-causes, drive actionable solutions but also execute operationally.

Key Skills & Competencies

• Global supply chain management, end-to-end inbound operations
• Purchase order lifecycle & supplier coordination
• International logistics, transportation & carrier management
• Trade compliance, customs clearance & import/export documentation
• Supplier & 3PL relationship management
• Performance measurement, data-driven decision-making
• ERP / TMS / WMS tools proficiency
• Cross-functional collaboration, stakeholder influence

We aim high, and that includes how we hire. Every role at Biom comes with competitive pay, meaningful impact, and real room to grow.

We work hard, but we also believe in balance. Expect generous PTO, top-tier benefits for you and your family, a monthly stipend to support your health, a free Biom subscription (obviously), and a few more perks designed to support your wellbeing and headspace. Let’s just say: we take care of our people, the way we ask them to care for our brand. We can’t wait to share more with you!