We’re Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.
In just five years, we’ve partnered with over 6,000 brokers and enrolled over 140,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we’ve maintained an NPS of 91 and a client retention rate of 93%, and we’ve helped brokers grow on average >100% since partnering with us.
It’s an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 70 to 90 in the last year. Most recently, we’ve raised a Series B from leading investors who share our ambition.
Join us: we’re always on the lookout for sharp, talented, empathetic teammates.
We’re looking for highly analytical and execution-oriented Strategy & Operations Manager to help drive strategic initiatives, data-driven decisions and operational excellence across the organization. The role will work closely with the leadership team and across multiple cross-functional areas (including Operations, Sales, Finance, Product, etc.) to identify opportunities, solve complex business problems, and ensure smooth day-to-day operations. We are looking for individuals who are high horsepower and high throughput to help us increase capacity and grow.
Key Responsibilities- Lead high-impact, cross-functional strategic projects from ideation to execution
- Analyze business performance data to identify trends, surface insights, and guide decision-making
- Build business cases and financial models to support strategic investments and priorities
- Design and optimize key operational processes to improve efficiency and scalability
- Support change management efforts related to new systems, tools, or workflows
- 3-5+ years of consulting, investment banking, or business operations experience
- Proven ability to lead complex, ambiguous projects with minimal oversight
- Strong analytical skills
- Exceptional written and verbal communication skills and ability to present to external stakeholders
- Experience working cross-functionally and influencing without authority
- Self-starter with strong attention to detail and an ownership mentality
- Bias for action, you are comfortable with ambiguity and fast decision-making
- Adaptability & resilience, you thrive in a fast-paced, evolving environment and can pivot quickly as priorities shift.
- Ownership mentality, you take initiative and follow through
- Problem-solver, you approach challenges with curiosity and a structured mindset; focuses on solutions, not just symptoms.
- Bonus points if:
- You have an MBA
- You worked at a start-up
- You’re passionate about healthcare
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
Why you should join our team
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.
We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- 2 week sabbatical at 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Compliance
Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.
At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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