Strategy & Business Operations Associate

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another.

By building the future of identity verification in the United States and reinventing the currently clunky, ineffective, and expensive process, we believe strongly that the future will be 10x better.

We’ve had tremendous traction and are growing extremely quickly. Already our real-time APIs have helped verify hundreds of millions of identities, beginning with financial services. In 2021, we raised a $70M Series B round, led by Craft Ventures to rapidly scale our best in class products. We’ve earned coverage and awards from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50 list consecutively since 2023. Last but not least, we’ve even been a part of history -- we were the first company to go live with the eCBSV and testified before the United States House of Representatives.

The Strategy and Business Operations Team sits within the Office of the CEO, and works closely with SentiLink’s leadership team to drive strategic initiatives, streamline business operations, and support decision-making at the highest levels of the organization. As a Strategy and Business Operations Associate, you will support high-priority strategic projects across the business and help to grow and manage the operational processes via which SentiLink runs and evaluates the business. 

This role is ideal for a highly analytical, organized, and results-driven individual with a proven track record of managing major cross-functional initiatives.

• Special Projects: Work on ad-hoc projects as directed by the CEO, supporting and collaborating with a wide range of functions (e.g. Go-To-Market, Finance, Product) depending on business needs.

• Operating Cadences: Support and elevate SentiLink’s annual planning process, monthly business reviews, ongoing goal-tracking, and other business cadences.

• KPIs: Manage, improve, and track business KPIs that give insight into company-wide progress and execution. 

• Board & Executive Support: Prepare materials for board meetings, executive presentations, and other high-level communications.

• 3-5 years work experience at a VC-backed startup, management consulting, banking or private equity firm (bonus if the role had an analytical focus), MBA a plus 

• Strong analytical & communication skills, comfortable with ambiguity and context-switching, a quick learner, drives work independently

• Strong organizational skills, experience leading complex projects with limited guidance 

• Enthusiastic about becoming an expert in topics related to the future of financial services, fraud & identity

• High-level communication skills

• Exceptional interpersonal skills

• Ability to present ideas in a clear, user-friendly way

• Attention to detail

• Technical skills: you should be a pro with Google docs, sheets & slides; proficiency with SQL and/or Python a plus

• Candidates must be legally authorized to work in the United States and must live in the United States

• $170,000/year - $210,000/year

• Employer paid group health insurance for you and your dependents

• 401(k) plan with employer match (or equivalent for non US-based roles)

• Flexible paid time off

• Regular company-wide in-person events

• Home office stipend, and more!

• Follow Through

• Deep Understanding

• Whatever It Takes

• Do Something Smart