Strategic Accounts Manager, eCommerce

Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We’re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes. We’re delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential.

When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged be their authentic selves, and where our differences and unique perspectives are a key strength.

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POSITION LOCATION: This position is eligible for a hybrid schedule based out of Smyrna, GA Regional Sales Office.

As the Strategic Accounts Manager – eCommerce, you will guide the strategy and execution for the Moen brand within The Home Depot’s eCommerce business, delivering profitable growth, expanding market share, and strengthening Moen’s digital presence. 

This role serves as the primary relationship lead for The Home Depot’s eCommerce team and is responsible for developing integrated sales and demand generation strategies, optimizing online merchandising, aligning promotional and pricing strategies, and ensuring operational excellence across the account. 

We are seeking a candidate with prior experience working directly with The Home Depot, with a strong understanding of its systems, processes, digital ecosystem, and cross-functional structure. 

We value individuals who can Think Fast by using data and insights to anticipate trends and optimize digital performance; Work It Together by building strong, trust-based partnerships internally and externally to achieve shared outcomes; and Make the Hard Call by making informed, timely decisions that balance customer needs, financial performance, and long-term strategy. 

What you will be doing:

• Develop integrated demand generation strategies to deliver sales growth and increase market share for Moen within The Home Depot eCommerce business. 

• Create and execute annual sales, marketing, and promotional plans, including digital marketing initiatives, pricing strategy, programming, online discoverability, and ratings & reviews optimization. 

• Apply knowledge of The Home Depot’s digital platform, merchandising systems, and internal processes to enhance effectiveness and execution. 

• Analyze business performance, competitive activity, and market trends to identify opportunities for sustainable growth and inform strategic planning. 

• Develop and implement comprehensive account plans that clearly communicate Moen’s brand messaging, product benefits, and value propositions to key stakeholders. 

• Build and maintain productive relationships with key decision-makers at The Home Depot and collaborate with cross-functional partners to ensure alignment and timely execution of initiatives. 

• Partner closely with internal teams across Wholesale, Retail, Marketing, Finance, Supply Chain, and IT to deliver coordinated account strategies. 

• Ensure accuracy and completeness of online merchandising assets, including product descriptions, images, videos, bullet points, and technical documentation. 

• Create and share monthly performance scorecards, providing actionable insights on KPIs, customer trends, and financial performance. 

• Generate accurate monthly forecasts and proactively identify risks and opportunities to meet financial objectives. 

• Coordinate eCommerce-related operational and supply chain initiatives, monitoring metrics such as fill rates, logistics performance, and service levels. 

• Support compliance with eCommerce distribution policies and contribute to strengthening organizational knowledge and capabilities within the eCommerce channel. 

• Bachelor’s degree in Sales, Marketing, Business, or a related field

• 5+ years of account management experience, including at least 2 years within the eCommerce channel

• Direct experience managing or supporting The Home Depot account required

• Strong understanding of The Home Depot’s systems, merchandising structure, and digital commerce environment

• Demonstrated knowledge of digital commerce, including pricing and promotions, digital marketing, content optimization, and eCommerce fulfillment

• Proven ability to identify growth opportunities, solve complex business challenges, and deliver measurable results

• Strong business and financial acumen, including forecasting and performance management

• Ability to adapt to evolving business conditions and shifting priorities

• Analytical mindset with experience improving digital KPIs through data-driven insights

• Experience working effectively in cross-functional environments

• Ability and willingness to travel up to 10% as needed to support customer meetings, internal collaboration, and business priorities

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $110,000 USD - $125,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

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