Strategic Account Manager, Workflows, Boston

The Top Line

Here’s the deal. We’re all about helping biologics and gene therapy researchers break free from tools that just don’t cut it. Unleashing problem-tackling solutions and AI-driven automation that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it.

Automation is harder than it should be. Our AI-driven, fundamentally flexible Stuntman turns plain-language intent into action by planning experiments, guiding closed-loop automation, interpreting results, and capturing structured data at every step - all on a fit-for-purpose deck.

The Job

We need a high-octane Strategic Account Manager to sell our AI-driven Stuntman product and grow the business. Stuntman enables dramatic gains in R&D productivity and innovation in drug development, chemicals, and material science organizations by providing intelligent laboratory automation solutions.  We need people to roll up their sleeves, sweat, think outside the box, collaborate with our customers and create something special with us. 

Responsibilities

• Sell our Stuntman product in the assigned geography
• Develop an understanding of R&D pains and map to value of Unchained Labs solutions
• Generate new sales leads and opportunities and create awareness for our products in the region
• Conduct technical presentations, at times in collaboration with Field Automation Scientists
• Develop collaborative relationships with senior managers, VP, and key opinion leaders at customer accounts
• Keep CRM system (Salesforce) up to date and qualify leads from Marketing
• Navigate orders through the customer purchasing process
• Provide accurate sales forecasts (monthly/quarterly)
• Achieve quarterly and annual sales targets
• Maintain positive customer relations

Qualifications

• Bachelor’s degree in a related scientific field, graduate-level degree preferable
• 8-10+ years’ sales experience in the life science, chemical, or materials industries with laboratory equipment or automation, experience with enterprise-level solution sales is highly desirable
• Demonstrated track record of sales success and exceeding quota
• Demonstrated track record of selling in complex purchasing environments with multiple decision makers
• Extensive contacts in customer organizations in the assigned territory
• Experience with Salesforce CRM
• Travel up to 25% overnight (when necessary and possible)
• Open mindset and inherent intellectual curiosity
• Preferred location – Boston or Bay Area, California

Compensation

The US base salary range for this full-time position is $145,000 - $190,000. This salary range is an estimate, and the actual base salary may vary based on the Company’s compensation practices. This role is also eligible for our commission program, and comprehensive health and retirement benefit programs.