At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
- Drive new client acquisition with enterprise accounts ($1M+ in annual GMV or contract potential), focusing on long-term strategic value
- Actively manage the sales process, including positioning, presenting and /demoing the product, and closing sales
- Act as territory owner and subject matter expert
- Build and manage a book of business through outbound prospecting as well as inbound leads
- Identify each client’s unique needs and cultivate effective sales strategies and proposals
- Liaise with internal implementation teams and partners to ensure seamless onboarding and time-to-value for clients
- Be the expert - Provide eCommerce industry information to clients regarding web design, online marketing (SEO, PPC, Email Marketing, Google Analytics), ecommerce strategies, etc
- Meet or exceed your sales targets and performance metrics
- Be organized - maintain a CRM with leads and effectively manage an account set, keep detailed and accurate notes of all sales related activities
- Think like a CEO - communicate with management team and team members to increase client satisfaction and conversion and drive overall sales improvements.
- Engage closely with the BigCommerce Partner Ecosystem and Sales Engineering team to design solutions and close sales both over the phone and on-site, depending on client size and need.
Who you are:
- Minimum 7 years of B2C sales experience, including 3+ years in SaaS or eCommerce platforms with consultative, solution-based selling
- Talented Seller - You have a demonstrated ability to drive complex sales with all stakeholders, including executive management and technical teams, and have successfully, consistently achieved quotas and objectives within an outbound, client acquisition driven business
- Master Influencer - Excellent written/verbal communication and customer relationship skills are critical
- Tech Savvy - Strong Internet, email, and electronic document management skills are a must. A basic understanding of HTML, CSS and internet technologies (shopping carts, web hosting, email and online marketing tools) a big plus.
- eCommerce geek - Technical understanding of software and the ecommerce space combined with strong business and sales acumen
- Ethical - You are customer focused and do the right things the right way every time.
- Attentive - You are able to manage sensitive client information and numerous details with ease
- Driven - You are a results-oriented closer with a positive outlook and a clear focus on quality and business performance
- Analytical - You are able to provide consistent, accurate sales forecasts
- Solution Oriented - You have the ability to identify and creatively solve complex problems to keep a sale on track
- Confident - You’ve mastered the art of the cold open, have developed skills for overcoming objections, and have a healthy approach to handling rejection
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(Pay Transparency Range: $204,000-$345,000)
The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/
Protect Yourself Against Hiring Scams: Our Corporate DisclaimerCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.
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