Storage Cloud Engineer-Associate

About this role

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

Team Overview

This position requires hands on knowledge of Storage Technologies – NAS, Data Protection/Backup and the major Cloud Provider storage offerings. Should have a basic knowledge of industry Storage Hardware types and interoperability.  Person in this role must be able to work with other platform engineers in their team location & global locations.

The global APG Platform Storage team is a sizable team of over 18 individuals located in three different regions that support a highly available Storage environment hosted on prem & on cloud.

We are looking for a Storage Cloud Engineer who can work with the global team to support and manage Storage products & Services hosted on cloud and our migration away from legacy, on-premise environments.

The team operates in a 24x7 model with Singapore covering 2 shifts Monday through Sunday, and Delaware/Atlanta covering 1 shift Mondays through Sunday. Staff work a 5-day week. Some off hour project work is required, and the ability to support Saturday work is required. The team’s day-to-day work includes but is not limited to: Responding to alerts and user requests, Cloud Migrations and new Cloud deployments, Process automation and improvements, Documentation, Knowledge Transfer across the team and Monitoring, Troubleshooting & Performance Analysis.

Role Responsibility

Successful performance in this role requires an individual be able to perform these duties above a satisfactory level. The following requirements are representative of the knowledge, skill and competencies required.

• Support system operations between cloud and on-premises IT STORAGE Infrastructure
• Administer and support operations related services and products deploy to AWS and Azure platforms.
• Review & development of processes & automation (AWX, Ansible)
• Role may also include day-to-day administration of Storage estate, including monitoring the Storage ticket queues, Storage Provisioning, SAN/NAS connectivity issues, storage hardware and software issues, storage device performance monitoring, storage sizing, storage integration with systems
• Must have good problem solving, teamwork, communication, and customer service skills.
• There are no after-hours on call requirements, but the individual should remain flexible for critical situations.
• Troubleshoot and resolve system issues and provide operations support for bridge calls.  
• Participate in the development and implementation of STORAGE related projects.
• Creation of standard operating procedures (SOPs) for new implementations and processes.
• Communication - Work effectively with other Infrastructure groups including the Network, Server & Database teams as well as the Application Development teams
• Documentation – Document critical processes and procedures to ensure consistency and quality.
• Put in place Storage procedures and follow Company procedures and processes to ensure that Audit and Regulatory requirements are met.

Experience:

• Good knowledge of Storage Technologies – NFS, CiFS, Data Backups and data recovery.
• Proven experience in Cloud Environments, with a preference for Azure and AWS, though Google Cloud knowledge is also valuable.
• Terraform or other Infrastructure-as-code experience is desirable.
• Multiple years in an operations role as a Storage Administrator (on-premise, cloud or both)
• Familiarity with Storage Technologies such as NetApp, Veritas/Cohesity NetBackup, Object Storage (S3, Blob) is desirable.
• Proficiency in cloud security concepts, disaster recovery planning and performance monitoring and analysis.
• Conceptual understanding of Server (Linux, Windows) and Networking components.
• Experience with Kubernetes/containers is desirable.
• Cloud certification is desirable - preferably Azure and AWS.

Manager Comments

• A minimum of 4+ years comparative industry experience

• Degree preferred

• The position will be required to work on shifts (not overnight). These shifts will also cover weekends.

• Workdays could be staggered over the week

Other

 Travel: No

 Direct Reports: No

 Licenses: No

For Atlanta, GA Only the salary range for this position is USD$120,000.00 - USD$148,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.

 

BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email [email protected]. All requests are treated in line with our privacy policy.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.