About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.
About the role
Four Seasons Hotel Westlake Village is seeking a STIR Supervisor to lead our dynamic coffee shop team in delivering exceptional guest experiences. We are looking for a passionate and service-driven professional with a deep appreciation for artisanal coffee, handcrafted beverages, and high-quality hospitality. The ideal candidate will excel in a fast-paced environment, inspire a team through strong leadership, and ensure every guest enjoys a warm, welcoming, and memorable visit.
What you will do
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Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Coffee Shop, STIR, to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
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The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
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Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of beverages in an elegantly appointed environment dedicated to an attentive and distinctive guest experience.
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Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
What you bring
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High School Education or equivalent experience
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One to two years previous supervisory experience in Food & Beverage
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Excellent reading, writing and oral proficiency in the English language
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Knowledge of food & beverage service, cost control, labor control and accounting
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The ability to operate computer equipment and other food & beverage computer systems
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Successful candidate must possess legal work authorization in the United States
What we offer
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Hourly Range: $23.15
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Company Match 401K Plan
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Complimentary stays at Four Seasons Worldwide
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Complimentary meals in our Wellness Café
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Laundered Employee Uniform
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Employee Assistance Program
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Investment in your Wellbeing
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Life Insurance
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Complimentary on-site parking
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Training programs, tuition reimbursement
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Growth & Development opportunities
Schedule & Hours
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Full time position
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Must be able to work weekends and holidays
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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