Staff Technical Program Manager, Commercial Launch

Lead the cross-functional coordination and execution of all commercial readiness activities to ensure successful launch and adoption of new Resmed Ecosystem Solutions across Resmed’s hardware & digital portfolio. Through the development and coordination of go-to-market workstreams, this role will also be responsible for working across a variety of teams, including Product Marketing, Marketing, Product Management, Manufacturing, Supply Chain, Medical Affairs, Commercial Operations, Market Access, Sales, Human Resources, Finance, Legal, and Compliance.

Let’s talk about Responsibilities

1. Cross-Functional GTM Planning

• Develop and own the integrated Go-To-Market project plan, aligning Marketing, Sales, Customer Success, Regulatory, and Commercial Operations so that product launches achieve market timing requirements.
• Facilitate alignment between commercial, regulatory, and operational stakeholders.
• Collaborate with project and functional area leads, identify project risks, key interdependencies, and proactively develop and implement mitigation plans.
• Identify and track GTM-related risks and dependencies; ensure contingency planning is in place.

2. Launch Readiness Coordination

• Drive launch readiness across all commercial functions (e.g. pricing, training, collateral, messaging, sales enablement, support readiness).

3. Regulatory and Market Access Coordination

• Partner with Regulatory and Market Access to ensure readiness (e.g., reimbursement, approvals).

4. Stakeholder Alignment and Communication

• Act as the central point of contact for commercial launch activities.
• Provide clear communication to leadership on launch status, risks, and mitigation plans.
• Co-lead reviews of launch deliverables and ensure alignment across development and commercial workstreams.

5. Launch Performance Monitoring

• Establish KPIs for launch success; work with analytics teams to measure adoption, sales ramp, and early customer feedback.

6. Operational Excellence

• Implement project management best practices, tools, and templates to enhance team efficiency. Provides coaching and development to team members on project and launch management methodologies.
• Measure team performance to achieve deliverables and provide feedback to functional management. Utilize data from performance metrics and feedback to identify and develop solutions for the broader teams to gain long term efficiencies.
• Drive the creation and maintenance of a launch dashboard, providing transparency to senior leadership on launch readiness through JIRA

Let’s talk about Qualifications and Experience

• Minimum of 8+ years of project management experience in the medical devices industry.
• A strong, organized, pro-active communicator who can tailor their message to the audience
• Strong knowledge of FDA regulations and commercialization strategies.
• Proven track record of leading commercial product launches
• Expertise in project management methodologies and tooling. Atlassian (Jira and Confluence) preferable
• Strong leadership, organizational, and interpersonal skills.
• Ability to manage complex, cross-functional teams and drive strategic objectives.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position in San Diego is: $167,000 - $208,000 - 249,000 USD.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.