StubHub Logo

StubHub

Staff Software Engineer - Supply Quality

Posted 2 Days Ago
Be an Early Applicant
Hybrid
Los Angeles, CA
300K-350K Annually
Expert/Leader
Hybrid
Los Angeles, CA
300K-350K Annually
Expert/Leader
Lead a high-impact engineering team at StubHub, developing robust systems for ticketing applications while driving key architectural decisions and improving user experiences.
The summary above was generated by AI

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is looking for a Staff Software Engineer to drive the next generation of technology that powers how millions of fans explore, interact with, and attend live events worldwide. You’ll lead a high-impact engineering team from a technical standpoint, driving key architectural decisions, trade-offs, delivering critical systems that enable trustworthy, scalable, and insightful experimentation across all consumer-facing and internal applications. 

As a strategic technical leader, you’ll define architecture, ship robust systems rapidly, and raise the technical bar for your team and across the organization. You’ll translate ambiguous business needs into executable strategies, produce detailed workplans enabling parallel engineering execution, and drive measurable improvements in quality, performance, and feature velocity. You'll be deeply embedded in shaping our commercial and product strategy, leveraging domain expertise to make decisions that reflect both user needs and business value. 

Why We Need You
Imagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there’s no journey to begin.
 
Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA
 
About the team:
Operations is the group of teams that are responsible for the post-purchase customer journey for fans, and is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment Operation's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Supply Quality ensures that we are providing fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for the engineers to grow. 
 
What You'll Do
  • Craft the technological backbone of our marketplace, engineering seamless experiences that connect people with their passions. Your role is pivotal, blending creativity with technology to forge connections that last a lifetime.
  • Develop cutting-edge software solutions that enhance the scalability and functionality of our global ticketing platform.
  • Leverage your deep understanding of software architecture to predict user needs before they even feel them.
  • Collaborate across teams to pioneer new features and services that redefine how people attend live events.
  • Drive continuous improvement by integrating feedback and metrics from real-world use into development cycles.

What You've Done

  • You have at least 10 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go.
  • Your expertise extends to designing and implementing robust, mission-critical systems.
  • Experience designing and developing solutions to complex problems with significant business impact  
  • Proven ability to learn other coding languages, platforms, frameworks, and tools  
  • Understanding of the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations 

It Would Be Nice If

  • You have done non-trivial work with large language models (LLMs) or chatbots.
  • You’ve engaged with real-time ticketing systems or similar e-commerce platforms.
  • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction.
  • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems.
  • You have a passion for live events, whether music, sports, theater, or anything in between.
What We Offer:
  • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
  • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range
$300,000$350,000 USD
About Us 
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. 
 
For California Residents: California Job Applicant Privacy Notice found here
 
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Top Skills

C#
Go
Java
Python

Similar Jobs

A Minute Ago
Hybrid
2 Locations
150K-250K Annually
Senior level
150K-250K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Semiconductor
Design and build high-performance web applications for semiconductor companies, working closely with AI researchers and product teams to enhance user experiences.
Top Skills: CSSHTMLPythonReactTypescriptWeb Apis
A Minute Ago
Hybrid
2 Locations
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Semiconductor
The Digital Verification Engineer will develop test plans, test suites and coverage code, set up EDA tools, and collaborate with teams on verification projects.
Top Skills: Eda ToolsJasperSystemverilogUvmVerification IpsVmanagerXcelium
A Minute Ago
In-Office or Remote
Los Angeles, CA, USA
62K-81K Annually
Mid level
62K-81K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Consulting • Generative AI • Big Data Analytics
As a Billing Specialist, you will manage billing operations, create invoices, resolve inquiries, ensure billing accuracy with vendors, and support financial reporting.
Top Skills: AWSExcelQuickbooks

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account