Staff Software Engineer - Enterprise Asset Management

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
This position is for Staff Software Engineer in ServiceNow Enterprise Asset Management which is part of IT Asset Management suite of apps which covers management of software, hardware, cloud, and enterprise assets. Enterprise Asset Management product provides a complete end to end solution for enterprises for managing lifecycle of their assets from onboarding, operations and end of life covering various functionalities like purchasing, inventory, maintenance, work management, shipping, contract, warranty coverages etc.
As a member of a highly energetic R&D scrum team, you would be working closely with product management, peers, cross teams, as well as customers and partners to convert the requirements and function asks into robust technical designs and high-quality product features. The role demands a highly active hands-on design and coding skills required for delivering product designs, enhancements, proof of concepts and maintenance releases for Asset management solutions.
Please Note:This position will include supporting our US Federal customers.
"This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.
What you get to do in this role:

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 8 years of related experience with a bachelor's degree; or 6 years and a master's degree; or a PhD with 3 years' experience; or equivalent
• Experience and deep understanding of designing, modifying, and debugging large scale enterprise applications.
• System Design and Database design experience is a must.
• Experience in Java, java script, XML, RDBMS, SQL
• Advanced knowledge experience working with relational databases including development, troubleshooting and performance optimization.
• Exposure to any of the modern UI frameworks like Angular, React or Vue is a great plus
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with automated test scripts, continuous builds, and deployment.
• Ability to lead and manage projects with material technical risk at a team level.

Due to the nature of this role and its alignment with U.S. Federal customer requirements, only candidates who are U.S. Citizens, U.S. Naturalized Citizens, or U.S. Permanent Residents (Green Card holders) will be considered.
This position also requires successful completion of the USFedPASS (U.S. Federal Personnel Authorization Screening Standards) process, which includes:
- A credit check
- A criminal/misdemeanor background check
- A drug screening
- Verification of U.S. work authorization
These requirements are in accordance with applicable U.S. laws and federal contract obligations.
PE25
For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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