Staff Product Manager

About The RoleWe are looking for an experienced Staff Product Manager to lead our Inbound and Strategic Supply functions within the Operations product team. This Staff Product Manager, in partnership with the Group Product Manager, will define the product vision and strategy developing and optimizing our suite of inbound products. You’ll work cross-functionally with engineering, operations, AI/ML, and external vendors to deliver scalable, efficient, and automated inbound solutions. Your focus on the strategy and execution of the end-to-end inbound and item creation experience. This role is critical to scaling our supply-side operations and maintaining the exceptional quality and trust our customers expect.The ideal candidate thrives in a fast-paced, cross-functional environment and brings deep expertise in product lifecycle management, data-driven decision-making, and stakeholder alignment.This Product Manager, in partnership with the Group Product Manager, will define the product vision and strategy for a suite of tools focused on site merchandising. The ideal candidate thrives in a fast-paced, cross-functional environment and brings deep expertise in product lifecycle management, data-driven decision-making, and stakeholder alignment.

What You Get To Do Every Day

• Organize and deliver quarterly roadmap focused on operational excellence in the outbound/logistics space as conveyance, and robotics integrations. 

• Translate business goals into detailed product requirements, user stories, and acceptance criteria.

• Own and prioritize the product backlog, ensuring alignment with business objectives and user needs.

• Partner closely with Engineering, Data Science, operations, and AI/ML to build, launch, and iterate on internal products.

• Lead cross-functional product development cycles using Agile methodologies for a single product engineering team.

• Identify product gaps, monitor performance against quarterly OKRs, and propose enhancements based on insights and user feedback.

• Serve as the key liaison between technical teams and stakeholders, ensuring transparency and clarity across all phases of development.

• Champion a culture of experimentation, continuous improvement, and customer-centric thinking.

Minimum Requirements:

• 7+ years of product management experience, ideally in eCommerce platforms or operations.

• Experience working with tooling for item creation and item cataloging.

• Familiarity with AI/ML-driven automation, especially in computer vision, tagging/classification, or digital media processing.

• Proven success managing the end-to-end product lifecycle —from concept through launch and iteration, including build and buy solutions.

• Strong analytical skills and experience working with engineering teams and vendor integrations

• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams including engineering, data science, merchandising, operations and more. Experience with Agile methodologies, tools (e.g., JIRA, Confluence), and ceremonies.

• Self-driven and adaptable, able to thrive in a fast-paced, dynamic environment with competing priorities.

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field—or equivalent practical experience.

• Ability to translate complicated business concepts to digestible components and capabilities. Ability to work across technical and non-technical teams

•  Work independently with direction.

Preferred Requirements:

• 3+ years of experience in dropship or supply chain product management.

• Experience in B2C commerce, logistics, or merchandising domains.

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid Parental Leave

• 9 Paid Company Holidays

• Flexible Time Off (With Manager Approval)

• Find out more about our Benefits here.

The expected salary range for this role is $177,603.00-$200,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.