Staff Product Manager - Billing, Payments, and Subscriptions

Description
Work Arrangement:
Hybrid : This role is categorized as hybrid and based in Mountain View, CA. This means the successful candidate is expected to report to the Mountain View office three times per week at minimum.
The Role:
The General Motors Commercial Software Team is responsible for delivering digital experiences that enable business fleet, vehicle rental, and government customers to operate their vehicles more safely and effectively. We create digital touchpoints that increase customer loyalty and offer safety, security, and fleet management applications, as well as insights, APIs, and data services to maximize the value of GM vehicles.
We're seeking a seasoned Staff Product Manager to lead the development of GM's Commercial Software platform, with a focus on enabling scalable e-commerce capabilities including billing, payments, subscriptions, and marketplace experiences. This role is critical in designing and growing a robust monetization ecosystem that supports complex pricing models, recurring billing, and seamless digital experiences for our fleet customers.
The ideal candidate will bring at least 7 years of product management experience, including demonstrated experience building and scaling e-commerce platforms. A solid understanding of the subscription lifecycle, billing systems, and payment processing is highly valued, as is the ability to work across highly cross-functional teams including engineering, design, and operations. While the emphasis is on commerce and monetization, this is strategic and cross-functional role -that requires ownership of diverse product initiatives - contributing to broader platform and customer experience goals.
What You'll Do

• End-to-End Product Management : Drive the full product lifecycle-from discovery and requirements to development, testing, launch, and continuous improvement-with a focus on measurable outcomes.

• E-Commerce and Monetization Infrastructure : Lead the development and evolution of e-commerce capabilities, including pricing engines, payment workflows, checkout experiences, and subscription management tools.

• Stakeholder Alignment : Work closely with design, engineering, business stakeholders, and senior leadership to ensure alignment on priorities, timelines, and goals.

• Execution Excellence : Write clear and concise product requirements, lead sprint planning, support execution through agile ceremonies, and actively remove blockers.

• Customer & Market Insight : Leverage data, customer feedback, and market research to identify opportunities, prioritize roadmaps, and validate decisions.

• Communication & Influence : Regularly communicate product vision, roadmaps, and performance updates to senior leadership and cross-functional partners.

• Team Collaboration : Foster a collaborative environment across multiple teams and disciplines, providing mentorship to junior PMs and helping drive a product-first culture.

Additional Description
Your Skills & Abilities (Required Qualifications)

• Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field

• 7+ years of experience in software product management, preferably within B2B SaaS or platform-based environments

• Hands-on experience building and launching e-commerce platforms (e.g., pricing engines, cart/checkout, payments)

• Deep understanding of billing, payment, and subscription management systems

• Demonstrated ability to work effectively with engineering, design, operations, and business teams

• Strong problem-solving, decision-making, and prioritization skills

• Experience writing user stories, defining success metrics (KPIs), and managing product backlogs

• Excellent communication and presentation skills, with a track record of engaging and influencing senior leadershipDemonstrated track record of end-to-end ownership and accountability in product delivery

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience with tools like Zuora, Shopify, Recurly, Stripe, or similar platforms

• Prior experience in high-scale enterprise SaaS or automotive software ecosystems

• Familiarity with fleet services or commercial transportation domains

• Ability to thrive in a fast-paced, ambiguous environment and pick up new domains quickly

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

• The salary range for this role is $168,000 to $258,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
This job may be eligible for relocation benefits.
#LI-KE2
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.