Staff Data Quality Engineer

Description

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

The Role

Staff Data Quality Engineer - Lead Funnel Operations

We are seeking a Staff Data Quality Engineer to take full ownership of the integrity, scalability, and architectural reliability of our lead management systems. In this role, you won’t just manage existing pipelines—you will be the primary architect and strategic driver of their quality posture across the enterprise. You will proactively identify operational and architectural gaps within the lead funnel and independently build, implement, and manage the technical strategies, frameworks, and processes required to optimize data integrity and system reliability across our customer fulfillment workflows. This position requires a candidate who thrives on autonomy, drives technical strategy across cross-functional engineering teams, and takes personal accountability for diagnosing critical challenges while establishing the global reporting and observability mechanisms necessary to monitor, scale, and elevate system operations.

Our ideal candidate is an autonomous technical leader and problem solver with deep expertise in data quality principles, distributed systems, and data engineering. You are expected to proactively seek out friction points across the end-to-end lead journey, define organization-wide quality standards, and lead the transition to a fully automated, self-healing quality posture that ensures exceptional customer experiences through meticulous system performance.

What You’ll Do

Architect Operational Assurance & Observability – Independently design, scale, and manage enterprise dashboards and automated alerting frameworks to monitor the end-to-end lead journey. You will be responsible for synthesizing high-signal insights from complex telemetry to proactively identify and neutralize performance regressions before they impact the client experience.

Own & Elevate Data Quality Frameworks – Take full ownership of the data quality lifecycle by architecting and implementing scalable, automated validation tools, data contracts, and governance guardrails. You will define and enforce the standards that ensure high data fidelity across all lead ingestion, processing, and delivery pipelines.

Proactively Resolve Systemic Gaps – Identify and bridge operational and architectural gaps in the lead funnel by analyzing complex data flows, cross-system dependencies, and customer feedback. You are expected to independently drive the implementation of long-term architectural solutions and strategic initiatives to resolve recurring fulfillment issues at scale.

Lead Technical Strategy for Customer Success – Serve as the autonomous technical authority for diagnosing critical account challenges and systemic platform issues. Proactively provide actionable architectural recommendations, technical roadmaps, and process improvements to ensure long-term customer retention, operational stability, and system scalability.

Drive Process & Architectural Innovation – Take the lead in enforcing data contracts, SLAs, and best practices across the entire lead ecosystem. You will partner with senior cross-functional leaders in Engineering, Product, and Data Science to independently champion and execute data integrity initiatives that optimize the overall marketplace yield.

Mentor & Raise Engineering Standards – Guide and mentor data engineers across teams, establishing best-in-class data engineering patterns, code quality guidelines, and automated testing paradigms to cultivate a culture of data quality.

What You’ll Bring

• 8+ years of experience in data engineering, data quality, or software engineering with a primary focus on system performance, distributed data architecture, and customer operations.
• Bachelor's degree or equivalent experience.
• Proven track record as a technical leader diagnosing and resolving complex, large-scale system issues, such as user monetization operations, distributed lead flows, and customer success workflows.
• Advanced SQL mastery, expertise in data modeling, and deep experience with modern data stack architectures and visualization tools.
• Strong experience with Python or other scripting/programming languages for building automated data validation frameworks and internal tooling.
• Strong foundation in data governance, ETL/ELT pipeline design, data contract enforcement, and enterprise data warehousing concepts.
• Exceptional analytical skills with the ability to interpret complex data flows, diagnose architectural bottlenecks, and present clear, strategic recommendations to senior leadership.
• Outstanding interpersonal and communication skills, with a proven ability to collaborate with and influence both technical and non-technical cross-functional partners.
• Highly organized and strategic, with keen attention to detail and a commitment to delivering high-quality, scalable engineering solutions.
• A proactive, vision-driven, and data-informed approach to identifying, prioritizing, and resolving complex operational and technical challenges.

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work four or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.