About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team
Upstart’s Servicing Analytics team plays a critical role in providing data-driven insights, analytical capability and solutions to support Upstart's servicing functions to drive business initiatives and strategy. We leverage our analytical and technical expertise to enable informed decision-making across various functions.
As a Staff Data Analyst, you will contribute to key areas such as driving operational efficiency, identifying areas of opportunity for improvement and helping us solve some of our most complex business problems and leading weekly business reviews with leaders. This role involves conducting in-depth analyses, building predictive and forecasting models, building business intelligence pipelines, and collaborating with cross-functional teams to drive impactful outcomes.
Position Location - This role is available in the following locations: Remote
Time Zone Requirements - This team operates on the East/West Coast time zones.
Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
How you’ll make an impact:
- Lead the development of analytical capabilities to support various business areas and drive efficiency improvements.
- Build and deliver regular executive-level updates, incorporating data trends and actionable insights.
- Partner with cross functional teams to provide data-driven recommendations.
- Build forecasting models to determine business needs.
- Develop data infrastructure, including pipelines and self-service reporting tools, to support decision-making
Minimum Qualifications:
- Degree in a quantitative field such as Economics, Mathematics, Engineering, or Data Science.
- 8+ years of experience in analytical roles within technology, finance, or related industries.
- Proficiency in Python/R, SQL, and spreadsheet tools (e.g., Excel, Google Sheets).
- Experience working with large datasets, unstructured data, and building data pipelines using tools like Databricks, DBT, Snowflake, Redshift, Looker, Tableau, or Mode.
- Experience building forecasting models
- Strong analytical and problem-solving skills, with the ability to derive actionable insights and present them effectively.
Preferred qualifications:
- Proven ability to craft and present executive-level narratives to influence strategic decisions.
- Strong track record of cross-functional collaboration and balancing multiple priorities.
What you'll love:
- Competitive Compensation (base + bonus & equity)
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
#LI-REMOTE
#LI-MidSenior
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
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