Overview
We help people discover the world's most powerful mapping software. Using actionable insights to solve complex problems, you'll deliver scalable UX design system thinking across Esri.com. You’ll play a central role in leading our ambitious design plans. With our website being viewed by tens of millions globally, come and help create, inspire, and influence user-centered design at Esri and beyond.
Responsibilities
- Collaborate with teammates, web strategists, project managers, researchers, and business stakeholders to proactively gather scope and requirements
- Communicate and present complex information, analysis, and insights across teams, decision makers, and executives using clear presentation techniques, smart spreadsheets, and data visualizations
- Distill complex problems into refined solutions by organizing content, structure, and information architecture into user flows, wireframes, and interaction design
- Apply best practices of diagramming, customer journey mapping, and service design techniques to unify experiences across multiple digital platforms
- Deliver evidence-driven analysis using Adobe Experience Manager (AEM) analytics dashboards, combined with mixed-method research to validate areas of improvement
- Help establish and monitor design metrics demonstrating the value of design to clearly articulate UX’s contribution to the company’s success
- Coach and mentor associate designers to grow and deliver their craft to meet the expectations of a modern design group
Requirements
- 5+ years of experience specializing in user experience, research, and interaction design, preferably with a focus on business-to-business (B2B) technology company
- Experience leading high-impact design programs including in-depth knowledge of mixed-method research
- Expert knowledge of web analytics tools and design tools (Figma, Airtable, Adobe Creative Cloud, Mouseflow)
- Outstanding written and verbal communication and presentation skills, with the ability to make complex ideas understandable
- Knowledge of how to work with CRO and SEO specialists to improve user experience and drive increased performance
- Bachelor's in human-computer interaction, user experience, interaction design, applied social science, or a related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Master's in human-computer interaction, user experience, interaction design, applied social science, or a related field
- AEM and Adobe Analytics experience
- Experience with Geographic Information System (GIS) technology is a plus, but a willingness to learn is just as valuable
PORTFOLIO SUBMISSION
Please include a link to your online portfolio or PDF samples of recent work. Samples must show how you use data to solve problems on real-world projects. They must also show how you can create insights based on data and design solutions using a mix of low- and high-quality outputs.
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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