LendingClub
Sr Technical Program Manager, Technology Operations & IT Portfolio
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!
About the RoleWe are hiring a Technical Program Manager, Technology Operations & IT Portfolio to join the LendingClub Enterprise Program Management Function. The Technical Program Manager will be a key member of the enterprise PMO team and will be responsible for leading the execution of business-critical technology initiatives.This individual will be responsible for the execution of specific initiatives and will develop project plans and timelines to ensure execution of projects is on-time and on-budget. To be successful, this position must work effectively and collaborate cross functionally across multiple technology and business functions within LendingClub and be able to pivot between delivery of new products and incremental features and functionality to support our members.What You'll Do
- Lead a portfolio of initiatives through ideation, strategy, planning, delivery, and launch
- Lead the intake process for all new initiatives and issues, working collaboratively across teams to assess feasibility, prioritize requests, and onboard programs into the portfolio
- Manage the delivery of specific initiatives, for each, create and maintain a project schedule for each project by identifying and monitoring: overall project timeline/milestones, tasks, resources, task dependencies, and critical paths
- Partner with Technology Leaders, the second line and third line teams to ensure effective management of technology issues identified
- Consult with business partners to clarify and define complex project requirements and business cases to align with strategic objectives
- Create dashboards and reporting to track project progress supported by metrics. Take full responsibility for generating and maintaining accurate weekly status reports, synthesizing progress, key decisions, and next steps
- Coordinate meetings, as needed, to initiate working sessions, resolve project issues, manage and resolve escalations
- Collaborate closely with technology leaders to ensure proper alignment of resources to current and future programs based on priorities and capacity
- Manage all activities in a project life cycle (initiation planning, executing/controlling, and closing) associated with high visibility projects that are long-term, across one or more lines of business and have a substantial impact to the business
- Maintain thorough and organized management of all project artifacts, including plans, documentation, and decision logs, ensuring traceability and compliance
- Collaborate with technical teams to accurately scope programs, define deliverables, identify dependencies, and establish realistic schedules
- Responsible for managing all activities and ceremonies in SAFe (Scaled Agile)
- Coordinate with Product Management on requirements, planning and prioritization
- Aggressively manage dependencies and impact, coordinate with other groups, and remove obstacles that stand between our team and business & customer success
- Formulate project presentations for executive leadership on project status and decisions
- Provide transparency and communication across the program team and amongst stakeholders
- 6+ yrs of technical program management experience and a bachelor’s degree or higher in Computer Science, or a related field of study; or equivalent work experience
- PMP certification preferred
- SAFe or Scrum certification required
- Deep experience with Agile and Waterfall technology approaches a plus
- Proven Technical Program Management experience handling complex projects, program implementation, or change management experience
- Previous experience of driving large technical operations, IT or platform transformational projects a plus
- Previous experience working with risk management and audit functions as part of project delivery/implementation a plus
- Fanatical drive and ability to get things done to deliver value to the business
- Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment consisting of technology, product management and business functions
- Attentive to details and highly organized
- Ability to execute on multiple strategic initiatives while interacting with various internal stakeholders across multiple projects
- Able to thrive in a dynamic, fast-paced, environment where you must take on multiple responsibilities and do what it takes to get things done
- Attentive to details and highly organized, with strong independent planning and process management skills
- Fintech, Financial Services or Technology experience
Work Location
San Francisco
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.
Time Zone Requirements
Primarily PT
While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.
Travel Requirements
As needed travel to LendingClub offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 156,000-180,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
#LI-Hybrid
#LI-AW1
LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].
Top Skills
Similar Jobs
%20copy.jpg)
What you need to know about the Los Angeles Tech Scene
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
